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The “WOW” of customer service

Service Untitled

There’s nothing more stimulating to get me to pull out my credit card and make a purchase than a particular customer service person who just has that “WOW’ affect. And so it speaks volumes for Sears since that is where I will be purchasing my new television. photo credit: Atom Ess.

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Answering Reader Mail: Can an EA salary support a family?

Musings of a High-Level Executive Assistant

Also look thru your employee handbook to save as much money as possible with your company matching 401k program and pre-tax contributions, employee discounts and perks, paid on going education, flexible spending accounts, etc. Rainy day funds are for your vacations and major purchases. Save, save, and save. Doesn't make a lot of sense.

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Where to Find Free PDF Books on Grammar and Writing (Legally!)

Daily Writing Tips

For example, search for “English grammar handbook,” “writing style guide,” or specific aspects like “punctuation guide” or “syntax reference.” To search these archives effectively, use specific search terms rather than browsing. What Are Common Mistakes to Avoid When Downloading Free PDFs?

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106 Thoughts on Overcoming Overwhelm in a Freaked-Out World

Stephanie LH Calahan

The Spiral Notebook Purchase (and then use!) When you make an online purchase, print out the receipt and place it in the file folder marked for that particular month. The same holds true for those toll receipts or the lunch you purchased when you met a potential client. Use it to manage overwhelm when your world is freakin'!

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