Service Untitled

JANUARY 17, 2011

Customer service is also based on civility, and rudeness is expensive. Stressed employees have poor self-esteem and are absent more often which leads to higher medical and legal costs. Factor in the expense of replacing these employees, and it has been estimated businesses can be losing up to $300 billion annually.

Customer Service 40

Customer Service AT&T Self Esteem Verizon 40

Brilliantly Better

MARCH 7, 2010

This builds your self-esteem, and the person you contact will remember that you made the effort to talk to them. Buy Expensive Things This is one of the most costly ways to impress others, and it is very temporary. However, the one I have to disagree with is, ‘buy expensive things for yourself.’

2010 40

2010 AT&T Self Esteem Gifts 40

Men With Pens

DECEMBER 6, 2009

I’d rather work with people who self-identify as businesspeople rather than bloggers. Businesspeople understand investment, as opposed to cost. Prices always tend towards marginal costs. We cost the government less in sick time and health care, and we help support the economy with the money we make. No way, dude.

2009 40

2009 AT&T Retirement Twitter 40