Small Business CEO

JULY 1, 2011

Create an FAQ Page. Ensure you maintain your FAQ list and update it regularly as your products evolve and you notice that more people are asking a particular question or are inquiring about a specific topic. Make Contact Easy and Consistent.

Customer Service 40

Customer Service Time Zones AT&T Expenses 40

Office Dynamics

AUGUST 30, 2012

Get educated now on the new rules of employee expense reimbursements! Employee Expense Reimbursements: Compliance Workshop. The legal and financial risks of mishandling employee expense reimbursements have spiked in recent years. Should you run expense reimbursements through payroll or accounts payable? View this online.

Expenses 100

Expenses Payroll Gifts Travel 100

Men With Pens

MARCH 8, 2010

Throughout the months of phone calls, backtracking, moving forward, and backtracking again, there was a lot of confusion. My phone plressed the return key and it submitted. Just a few days ago, I created a document with all the details about my online businesses — hosting, logins, passwords, regular expenses, etc.

2010 40

2010 AT&T Email Staples 40

Men With Pens

JANUARY 10, 2010

Listening to Experts is Expensive When new business owners believe faulty information they find on the web, it costs them a great deal. I may buy from someone or some company I don’t like–or don’t even trust in certain arenas–if I trust that what I’m buying will satisfy a particular need.

2010 40

2010 AT&T Social Media Twitter 40

Men With Pens

APRIL 11, 2010

I’d like a website, but I’m having a hard time justifying the expense.&# The people who hire him have large companies that bring in millions of dollars and a lifestyle that makes most of us drool. Now, let’s say my client is in a business meeting pitching a new company. Do You Have a Phone?

2010 40

2010 AT&T Expenses Social Media 40

Men With Pens

MARCH 9, 2010

The last time I needed the phone number, I looked online. And even though the other 3 sites are simple and a bit dated, my first question when I discovered the fourth company didn’t have one was: “Are these guys serious enough about what they do? It’s too expensive.&# I’m betting it’s been a long time.

2010 40

2010 AT&T Email Google 40