Small Business Labs
DECEMBER 16, 2014
Cloud Automation tools are simplifying a wide range of traditional small business applications such as accounting, payroll, inventory management, HR and benefits administration, etc. consumers and business customers have become much more concerned about information and data security and privacy. 3.
Service Untitled
APRIL 23, 2012
Shapiro’s organization provides research, training, and consulting services to Fortune 500 corporations on how to improve customer service. Good customer service is good for today. Having a welcomer provide good customer service wil make you return tomorrow. That’s a big difference.
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Service Untitled
SEPTEMBER 8, 2010
Service Untitled The blog about customer service and the customer service experience. With those thoughts in mind, shouldn’t senior management work on motivating factors to help employees maintain their business loyalty and commitment? Let’s start with the negatives. Rewards are why people work.
The Small Business Blog
NOVEMBER 9, 2009
Getting by with skeleton staff : Small business owners are still whittling away at their payroll, but the deluge of pink slips on Main Street is slowing down. No large retailer can be all things to all people, and there are always going to be segments of the population whose needs for particular products and/or services are going unmet.
Small Business CEO
MAY 5, 2010
If you haven’t yet taken advantage of the slower business cycle to make the day-to-day processes in your company more efficient, start now. Others enter the data into payroll, into project tracking systems and then again into client billing systems. It may also hurt existing customer relationships.
Small Business CEO
DECEMBER 15, 2009
Some examples: Customer service calls need to record details about the call and any follow up. Normally, customer service reps have several applications they need to switch between. Instead, for example, a resolution of “request service&# can automatically create a ticket in the maintenance system.
The Small Business Blog
OCTOBER 17, 2007
Terry Cartwright is a qualified accountant in the UK designs Accounting Software on excel spreadsheets providing complete Bookkeeping solutions for small to medium sized business with Payroll Software for 1 to 20 employees that automates the revenue payroll tax returns. You want a little more. You want the whole tree."
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