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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. But, what makes good customer service? You want a little more.

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Raise your hand if you like automated phone message systems…

ProAssisting Blog

GetHuman.com is a website that lists thousands of companies along with their various customer service numbers WITH instructions on how to avoid those automated messages and get to a real human! Just another use of technology to bypass a level of technology that drives me batty.

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Rebecca Minkoff: ‘I Never Set Out to Be a Rule Breaker’

Success

Two decades ago, I designed a shirt—we soon started calling it “The Shirt”—that mixed ideas from my favorite tourist-destination T-shirts to create an ode to my favorite city: New York City. Copyright © 2021 by Rebecca Minkoff. There’s nothing wrong with working for my dad or answering phones; it’s just not what I’m meant to do.

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Top 5 Sales Tips for Small Business

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. They all have to do their part by providing excellent customer service. Without exception, all of your staff need an in-depth knowledge of the product or service that you provide. Explaining it to potential customers should become second nature to them.

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The Customer Is Always Right!

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. by Stefan Töpfer on May 19, 2010 While we all hope to make our customers 100% happy all of the time, and this must of course be what we strive for, there will be occasions where a customer is less than happy with the service you have provided.

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How Telecommuting Beats the Recession

Productivity Bits

Copyright © 2011 Productivity Bits. T he global economy has experienced several recessions since the industrial revolution, however, the current recession is unique in many respects. The fastest growing telecommuting roles at the moment are in the fields of freelance data entry, accountancy, business consulting and customer services.

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Book Review: Delivering Happiness By Tony Hsieh

Productivity Bits

Copyright © 2011 Marlon Ribunal. Follow me on t witte r. Any company like theirs would never have weathered the turmoil that almost shut them down hadn’t they turn around the idea that money alone can drive their business into success. Visit the original article at [link]. Post written by Marlon Ribunal. It’s true.

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