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Assistant Certifications: free webinar replay & handout

Office Dynamics

We had an incredible webinar event with over 1,300 assistants registered to learn more about why, as an administrative professional, they should consider a career certification. She often lists all associations in the back of her publication and has a wide network across the globe of resources for administrative professionals. (JF).

IAAP 100
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Business Etiquette - Webinar

Office Dynamics

We are often asked about doing etiquette seminars/programs onsite for administrative professionals across the country. Etiquette expert, Anna Post, Emily's great-great granddaughter will present this program via our friends at Business Management Daily. Rudeness isn't just bad form: it's bad business.

Etiquette 100
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Choose Your Method of Communication Effectively – Email, Phone, In.

The Office Professionals Place

DO NOT use email as a form of relaying disturbing news (i.e. Phone etiquette is important, remember to leave your name and phone number twice when leaving a voicemail- once at the beginning and then at the end of the call. However, in many situations it may be the most effective form of communicating.

Phones 100
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Laughing All the Way to Work: A Survival Blog for Today's.

Laughing all the Way to Work

For my readers from other countries, you will note there is a section for foreign dignitaries and if you click on that it will give you the proper form to address just about anyone in the world. Another helpful site I refer to for protocol on addressing officials is www.formsofaddress.info. 411 Look Up 411.ca

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Meetings Plus: Taking them offline

Laughing all the Way to Work

When I receive an initial request for a meeting, I use a meeting form and write down the information I need: who is requesting the meeting, what is the purpose of the meeting, where it will be held and a phone number or an e-mail address and dates that are available. 23, 1 p.m. 411 Look Up 411.ca

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Do you like what you do?

Laughing all the Way to Work

If you know what works best for you and if your job is 80/20 on what you like then you can put up with the small stuff like filing and filling out expense forms. 23, 1 p.m. If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca

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New Hire Overload

Laughing all the Way to Work

All important information, but I knew I couldnt possibly retain much of what I was looking at in one sitting so I started to cheat and flip through a few tabs because I had to sign a form that I read the manual. ► June (3) ► May (7) ▼ April (4) New Hire Overload Happy Administrative Professionals' Day!