Practically Perfect PA

OCTOBER 19, 2014

During my time in Geneva it certainly hadn’t escaped my notice that Geneva is an expensive city: you can’t really escape it (unless you spend all of your time hanging around the central train station). Quite simply breakfast at the Swissôtel Métropole was some of the worst customer service I have ever experienced.

Expenses 100

Expenses 2014 AT&T Restaurants 100

Success

JANUARY 30, 2023

To customers, a brand is the promise of an experience as well as the experience of that promise being delivered. Some aspects of your brand (great sensory appeal, supreme customer service , excellent training, meeting deadlines , etc.) If the effort fails, it can be expensive and disruptive. Keep an open mind.

FedEx 278

FedEx Social Media Customer Service 2014 278

Success

DECEMBER 14, 2022

Commutes can be the bane of city dwellers’ existences, but not for commuters at the Armitage train station in Chicago. In the coldest of winter mornings, Janet Martin, with Chicago Transit Authority, mans the turnstiles, welcoming customers with a smile. I’m screwed.”. Megan O’Neal. Good Day to You. ELLEN KOBE. You’re back!”

2017 279

2017 Gifts 2012 2001 279