Allwork

APRIL 12, 2024

This marks the lowest engagement rate since 2013. Employee engagement in the United States has dropped to its lowest levels in over a decade — with only 30% of workers actively engaged in their jobs in the first quarter of 2024. The data, published by Gallup , shows the decline represents a loss of 4.8 million engaged employees.

2013 290

2013 Customer Service 2020 2024 290

Eco-Office Gals

DECEMBER 4, 2012

Your brand power is determined not just by the ads you create and the content you push, but also by the quality of your products and services, the level of accountability with which you operate your business, your commitment to customer service, and of course, the picture the press paints, amongst other things.

2013 100

2013 Fax Social Media Customer Service 100

Exceptional EA

JUNE 19, 2025

19th June, 2025 Mid-’25 reality check amid AI CEO’s warning about white collar careers I believe this article is among the more important pieces I’ve written for assistants since I began publishing Exceptional EA in July 2013. great news There’s much in life that’s beyond our control.

2025 52

2025 Skills 2023 2019 52

Allwork

JULY 3, 2023

As the CEO and co-founder of Industrious, Jamie has led his company to become the highest-rated workplace-as-a-service provider in North America. With over 145 locations in 50 cities, Industrious is a shining example of the power of creating inclusive and engaging environments for employees. So you’ve used the word hybrid.

AT&T 246

AT&T Environment 2017 Travel 246

Workplace Insight

APRIL 30, 2024

This figure marks the lowest level of engagement recorded since 2013. Gallup emphasizes the link between employee engagement and crucial performance metrics, including productivity, retention rates, customer service quality, and overall profitability. This translates to a staggering 4.8 Businesses across the U.S.

2023 59

2023 2013 2019 Customer Service 59

Energage

JANUARY 31, 2017

It also offers an employee-centric workplace environment that not only wins awards, but fuels recruiting, retention, and revenue growth. Human Resources Manager Michael Goodman said that environment starts with Ritchie and flows throughout the organization. “We’re Environment as a Recruiting Priority.

Environment 76

Environment 2004 Agencies AT&T 76