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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. But, what makes good customer service? So, listen to them.

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Be Positive About Your Customer Service Issues

Professional Assistant Blog

Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Retrieve Your Files with Ease Is You Boss Not Giving You Enough Work? Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010

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Budget 2010 – The Saviour for Small Businesses?

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. Budget 2010 – The Saviour for Small Businesses? by Stefan Töpfer on Mar 24, 2010 Today, Alistair Darling revealed the budget for the coming year. Richard Frank Said on March 29th, 2010 at 5:30 am Good customer service will go a long way.

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Set Yourself Apart from the Competition » Make or Break Moments

Make or Break Moments

The first project – transcribe a one hour speech from an audio file. His responses anticipated my questions – he offered a website, an easy way to upload my audio file and a clear cut amount of time I could expect the job would take. Shriram joined my team. So how do you set yourself apart?

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Welcome Smart Marketing Strategy

Make or Break Moments

In the post, Why Customer Data is Essential for Effective Marketing – Especially for Your Customers Jean shares a personal example of how Disney and Chase bank missed the boat when it came to using the historical customer data they had on file.

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Create a Customer-Focused Social Media Strategy » Make or Break.

Make or Break Moments

I have put together a Customer-Focus Social Media Strategy workbook that I offer FREE to help get you started. This is a workshop that I am invited to give on a regular basis and because I know you can’t come to Ohio and hear me speak, I have created a couple audio files that will walk you through each of the pages in the workbook.

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How to Lose a Customer and a Few More!

Professional Assistant Blog

Home About Me Advertise How to Lose a Customer and a Few More! By The Professional Assistant on Tuesday, September 09, 2008 Filed Under: Client Service D o you find that people are passing calls and e-mails from person to person, getting the client more and more frustrated? Providing excellent customer service is crucial.

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