Make or Break Moments

APRIL 20, 2010

This time the focus is on Social Media. One of the authors, Rick Liebling Global Director, Client Management, for Taylor and author of the Periodic Table of Social Media Elements , graciously invited each of the over 170 contributors to share a little about their chapter in the upcoming book. You should.

Social Media

Make or Break Moments

APRIL 14, 2010

p.s. Yours truly will be presenting a workshop on Creating an Effective Marketing Strategy using Social Media. If you are going to be in the area – consider spending a day of making connections and learning different ways you can collaborate to help others (as well as yourself) achieve your goals.

2010

Make or Break Moments

JULY 20, 2010

You often have to put their needs ahead of yours. That is true in a relationship with your significant other, a best friend, your parents, and your kids.

Customer Service

Make or Break Moments

AUGUST 25, 2010

Posted by Deborah Chaddock Brown on August 25, 2010 under Telephone Moments | 2 Comments to Read Often our first interaction with our customer is over the phone. If you had to rate that experience from the caller’s perspective – how would you do?

Phones

Make or Break Moments

JANUARY 7, 2010

Posted by Deborah Chaddock Brown on January 7, 2010 under Connecting Moments , Customer Moments , making a difference | Read the First Comment What is the cost of a lost customer? Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Customer Service

Make or Break Moments

MARCH 13, 2010

Check out this great tool KnowEm which lists 350 social media sites. I recently learned a lesson from a group of young boys who had developed a band. Are you using the same name every where or do you some times use your company name or your tag line or your slogan?

Customer Service

Make or Break Moments

JULY 1, 2010

I learned a great deal from her regarding social media marketing, organizing my time better and walked away with a lot of tools. June 20, 2010 Sheila Clover English , Social Network Committee Chair , International Thriller Writer’s Organization I didn’t know Sheila. She is engaging and fun as well!”

2009

Make or Break Moments

JUNE 2, 2010

Posted by Deborah Chaddock Brown on June 2, 2010 under Listening , Missed Moments , social media | Be the First to Comment Just saw this link on a tweet The Biggest Shift Since the Industrial Revolution. Scroll down the Advance Search page and click the sad face and/or the “?&#

Social Media

The Small Business Blog

OCTOBER 31, 2007

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Look at you calendar and write next to each meeting how long it should take and stick too it. You want the whole tree." 1 week ago More updates.

2007

Make or Break Moments

JUNE 30, 2010

SUBSCRIBE home Bio Products Speaker for Hire Speaking Calendar Testimonials Monthly e-News Blogroll AllBusiness Customer Service Articles Alltop Customer Service AllWrite Ink Articles by DCB Church of the Customer Customer Care Institute Customer Experience Crossroads Customer Service Articles Customer Service Point Marketing 4 Business Open Forum (..)

2009

Make or Break Moments

AUGUST 18, 2010

Great meeting to learn about new sites, new social media techniques. We call ourselves the Akron Bloggers Community. It started a little over three years ago when Chris Brown of Marketing Resources and Results , Inc. and I decided it would be fun to have a meet up with other bloggers in the area. Norma said, I agree!

Social Media

Make or Break Moments

MAY 4, 2010

My session was called Create a Customer-Focused Social Media Strategy. I have the slide presentation at SlideShare and the handouts with audio explanation at PolicyforSocial Media. All FREE stuff that has my head spinning with new knowledge and things I can put in place in my business today.

2009

Make or Break Moments

AUGUST 27, 2010

Posted by Deborah Chaddock Brown on August 27, 2010 under Customer Moments | 2 Comments to Read I am working on writing a series of articles for a customer on the importance of developing and documenting business systems. Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Customer Service

Make or Break Moments

SEPTEMBER 2, 2010

I found an article written by Alain Thys that was published in 2007 that says it best: It’s funny that when discussing Customer Delight, most people start talking about customer service.

Customer Service

Make or Break Moments

FEBRUARY 4, 2010

SUBSCRIBE home Bio Products Speaker for Hire Speaking Calendar Testimonials Monthly e-News Blogroll AllBusiness Customer Service Articles Alltop Customer Service AllWrite Ink Articles by DCB Church of the Customer Customer Care Institute Customer Experience Crossroads Customer Service Articles Customer Service Point Marketing 4 Business Open Forum (..)

2009

Make or Break Moments

APRIL 19, 2010

Is it because it sounds so mushy?

Customer Service

Make or Break Moments

JANUARY 1, 2010

If customer communication or social media is on your list, I hope you’ll give me a call. And I was successful! This year I am taking a more positive approach For several years Chris Brogan has started each year with a focus on three words. What will your three words be? I can help. 330-414-8792.

2010

Make or Break Moments

APRIL 19, 2010

SUBSCRIBE home Bio Products Speaker for Hire Speaking Calendar Testimonials Monthly e-News Blogroll AllBusiness Customer Service Articles Alltop Customer Service AllWrite Ink Articles by DCB Church of the Customer Customer Care Institute Customer Experience Crossroads Customer Service Articles Customer Service Point Marketing 4 Business Open Forum (..)

Customer Service

Make or Break Moments

MAY 7, 2010

Fast forward to today and the abstract experiment is now a concrete treatise on the state of social media and marketing best practices as a whole. Read all about it and then order your copy.

Social Media

Make or Break Moments

APRIL 15, 2010

Join a Group Posted by Deborah Chaddock Brown on April 15, 2010 under Connecting Moments , social media | Be the First to Comment If I were a betting woman I would say that you have joined LinkedIn. Paul Douglas of UBS decided to start a local group in Hudson, Ohio. He sent out a few feelers and soon many of us jumped on the wagon.

2010

Stephanie LH Calahan

AUGUST 20, 2013

  We met one another in a group coaching program back in 2009 and she was determined to take the world by storm. I have to say that the most effective way I have found to meet and connect with people who might be open to hosting you to speak to their community is by leveraging the power of the internet and social media.

Social Media

Andrea Kalli

MAY 22, 2010

Related content Why One Social Media Account is Often Better Than Ten Why Bother with TweetDeck? Categories : business productivity 4 Comments 1 Weekend Blog Picks: Unitaskers, Twitter Fixes & The Pope’s iPhone App | ProVirtual Solutions - Mary Motz May 23rd, 2009 at 8:11 pm [.] why cant i upload bg on twitter?

Twitter

Make or Break Moments

JANUARY 29, 2010

Yet isn’t there some value in sharing what we’ve learned so that we can all become better in business, better using social media, better with our customer relationships? If we find out something new and exciting – we should keep it a secret so that we have a leg up on our competition. Are you local?

Learning

Make or Break Moments

MAY 26, 2010

Right now I’m getting ready to advertise the fact that I’m teaching the second set of classes on social media. Unlike most classes that are webinars – my series is in person, hands on, get down and dirty with social media so you leave with a clearer understanding and a focused strategy.

2009

The Small Business Blog

NOVEMBER 17, 2009

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? by Stefan Töpfer on Nov 17, 2009 On my blog I often talk about not spending money, bootstrapping and cash-flow planning. You want the whole tree."

Suppliers

Make or Break Moments

JANUARY 21, 2010

In a recent edition of Advertising Age , Teressa Iezzi of Creativity Online shared the top creative picks of 2009. You can’t make eye contact. YouTube offers a platform to share your story – but you have to be creative if you want to capture the attention of viewers and hopefully create a message that “goes viral.&#

2009

Make or Break Moments

JUNE 4, 2010

Social media has taken over the web. What did you find? A number of references to your company, perhaps some LinkedIn answers, a blog comments or two? A number of references to your company, perhaps some LinkedIn answers, a blog comments or two? Did you also find a reference to a site that links directly to your name?

2009

Make or Break Moments

JANUARY 27, 2010

Amazon comes in at #9 with a tagline piece of advice “what’s dangerous is not to evolve.&# The article is about the incredible sales of the Kindle.

2009

Loosely Speaking

JANUARY 13, 2009

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Can Virtual Assistants provide social networking support? As a result, clients in many industries are seeking VAs with proven expertise to manage their social media presence. She offers training and support in many services, including social networking.

Networking

Make or Break Moments

JANUARY 19, 2010

I have to confess. I don’t like Starbucks coffee – too acidic, but I do love their frappuccinos.

Gifts

Make or Break Moments

JUNE 16, 2010

Not the first.

Customer Service

Make or Break Moments

JULY 16, 2010

Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Customer Service

Make or Break Moments

JANUARY 5, 2010

Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

2010

The Small Business Blog

OCTOBER 2, 2007

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Executive Coach Training Said on January 27th, 2009 at 12:28 pm Creating a work-life balance can be difficult. You want the whole tree."

2007

Make or Break Moments

APRIL 17, 2010

I got an email from a singles website for people over 50: Senior People Meet. Curious, I went out and started to fill out the application.

Customer Service

Make or Break Moments

MAY 24, 2010

This will gratify some people and astonish the rest. – Mark Twain Mr. Twain had it right. You would think “doing it right&# would be a no-brainer, the least we can be expected to do and what comes naturally and yet even as long ago as the 1800s – “doing it right&# was astonishing.

Customer Service

Make or Break Moments

AUGUST 13, 2010

SUBSCRIBE home Bio Products Speaker for Hire Speaking Calendar Testimonials Monthly e-News Blogroll AllBusiness Customer Service Articles Alltop Customer Service AllWrite Ink Articles by DCB Church of the Customer Customer Care Institute Customer Experience Crossroads Customer Service Articles Customer Service Point Marketing 4 Business Open Forum (..)

Customer Service