Make or Break Moments

JANUARY 19, 2010

I have to confess. I don’t like Starbucks coffee – too acidic, but I do love their frappuccinos.

Gifts 100

Gifts Customer Service 2009 2008 100

Make or Break Moments

MARCH 15, 2010

We provided a great service at a good price-the best in out industry. Our service cost us more to provide and soon fewer people could afford it. ’s new book Peaks and Valleys. ’s new book Peaks and Valleys. ’s new book Peaks and Valleys. Then our costs rose and the economy took a turn for the worse.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JUNE 15, 2010

The main article is entitled How to Avoid Price Objections , but really covers several sales techniques. Price may be the objection voiced by prospects, but the real obstacle may well be your own rigidity. Today I received the monthly newsletter from the local Sandler Sales franchise: The Ruby Group. Number Four caught my eye: 4.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JANUARY 20, 2010

Each time we loose a customer we have to access the situation. Was it price? As the economy takes its good old time recovering, the trickle down effect of lower revenues is hitting some of the smaller companies and as such, companies are cutting back some of their vendor/freelance relationships. Was it attitude?

Customer Service 100

Customer Service 2009 2008 2010 100

The Small Business Blog

APRIL 18, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Offer a small or scaled-down version of your product at a lower price. You want the whole tree." 1 week ago More updates. Digg Furl Netscape Yahoo!

2007 100

2007 2008 2006 2009 100

Make or Break Moments

JANUARY 26, 2010

Posted by Deborah Chaddock Brown on January 26, 2010 under Attitude , Customer Moments , Resolving Conflict | 3 Comments to Read I love conversations with Leslie Ungar. So look at your customer service policies. Imagine a world where companies created a culture around the many. The Pareto Principle !

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JULY 19, 2010

Most cover letters stated that English was their first language or that they had experience with transcribing English Some listed their experience in audio transcription I narrowed it down to a few – prices ranging from just under $4/hour to $16/hour. I started to look at their test scores.

Cover Letter 100

Cover Letter Customer Service 2010 2009 100

The Small Business Blog

JUNE 20, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Showing solidarity (within reason) during this economic downturn will help to build customer relationship. You want the whole tree."

2007 100

2007 2008 2006 2009 100

The Small Business Blog

MAY 14, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? You want the whole tree." " 1 week ago Be a likeable person to be successful at being self employed or a freelancer. 1 week ago More updates.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

JUNE 10, 2009

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? These services will be available in the following regions, the UK, Ireland, United States, Canada, Australia and New Zealand, but may vary from region to region.

2009 100

2009 2007 2008 2006 100

The Small Business Blog

NOVEMBER 16, 2009

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? High-tech security, low price tag : Until recently, small businesses looking for high-tech building security had few affordable options.

2009 100

2009 UPS 2007 2008 100

The Small Business Blog

FEBRUARY 12, 2008

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? by Stefan Töpfer on Feb 12, 2008 It always amazes me to see how many businesses still charge by the hour – it is a business killer.

2008 100

2008 2007 2009 2006 100

The Small Business Blog

FEBRUARY 2, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Be realistic on what you can deliver Your salespeople might be landing business at prices lower than your cost. You want the whole tree."

2007 100

2007 2008 2006 2009 100

The Small Business Blog

MARCH 20, 2008

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? by Stefan Töpfer on Mar 20, 2008 I always enjoy the opportunity to meet entrepreneurs out in the field, during speaking engagements, trade-shows and other events.

2008 100

2008 2007 2006 2009 100

The Small Business Blog

JANUARY 25, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? I frequently find that the most difficult of these for many is determining the demand and the “price point&# for their product/service.

UPS 100

UPS 2007 2008 2006 100

The Small Business Blog

JUNE 29, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? If your business has an inventory make sure you source the best suppliers at the right price, and don’t be afraid to haggle ! You want the whole tree."

2010 100

2010 2007 2008 2009 100

The Small Business Blog

APRIL 1, 2008

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Your business could offer a range of t-shirt designs to select from a catalogue as well as making custom shirts to order. You want the whole tree."

2008 100

2008 UPS 2007 2009 100

The Small Business Blog

NOVEMBER 17, 2009

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? If the supplier knows you are ready to buy for the right price they will cut you a deal. You want the whole tree." 1 week ago More updates.

Suppliers 100

Suppliers 2009 2007 2008 100

The Small Business Blog

JANUARY 22, 2008

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? by Stefan Töpfer on Jan 23, 2008 The last couple of days you could follow what can only be described as a panic on the world stock markets.

2008 100

2008 2007 2009 2006 100

The Small Business Blog

AUGUST 24, 2007

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? You want the whole tree." " 1 week ago Be a likeable person to be successful at being self employed or a freelancer. 1 week ago More updates.

2007 100

2007 Suppliers 2008 2009 100

The Small Business Blog

AUGUST 24, 2007

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? You want the whole tree." " 1 week ago Be a likeable person to be successful at being self employed or a freelancer. 1 week ago More updates.

2007 100

2007 Suppliers 2008 2009 100

The Small Business Blog

OCTOBER 29, 2007

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? applications over the mobile network at fixed prices or even for free. You want the whole tree." 1 week ago More updates. lets hope not.

2007 100

2007 2008 2009 2006 100

The Small Business Blog

NOVEMBER 13, 2007

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? They had even agreed to offer me a free case with a certain number purchased – a good incentive I had aimed to pass onto my prospective customers.

2007 100

2007 2008 2009 2006 100

The Small Business Blog

OCTOBER 17, 2007

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Very Low Priced At £12.99 derek morgan Said on June 3rd, 2008 at 1:13 am I am sole trader.i You want the whole tree." 1 week ago More updates.

2007 100

2007 2008 2009 2006 100

The Small Business Blog

NOVEMBER 1, 2007

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Tom Said on January 19th, 2008 at 10:05 pm I make scented candles and have about 200 that I can’t sell because they are beginning to deteriorate.

2007 100

2007 2008 2009 2006 100

The Small Business Blog

JULY 27, 2006

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? There are many ways to keep records, from nothing (not recommended), then there is manual and next you have countless software packages, all varying in price.

UPS 100

UPS 2006 2007 2008 100

The Small Business Blog

MAY 8, 2006

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? fixed prices for compliance work as part of the selection criteria. I see it all too often when my accountants are rejected purely on price alone.

2006 100

2006 2009 2007 2008 100

The Small Business Blog

MAY 31, 2006

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? You want the whole tree." " 1 week ago Be a likeable person to be successful at being self employed or a freelancer. 1 week ago More updates.

2006 100

2006 2007 2008 2009 100

The Small Business Blog

OCTOBER 2, 2007

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? I foresee long needed changes in the social fabric of our society and the reversal of detrimental trends which have started in some cases over 150 years ago.

2007 100

2007 2008 2009 2010 100

Make or Break Moments

JULY 5, 2010

The customer said “yes, I wasn’t so sure I liked those either.&# The employee’s answer was classic: “Oh I agree but my boss told me to push those two styles because they are priced well.&# The employee didn’t realize the impact of her words but the customer and my Mom sure did.

Agenda 100

Agenda Customer Service 2009 2008 100

Make or Break Moments

FEBRUARY 16, 2010

They partner with the teachers in our school system and have all of the books at great prices. “Mom, did I tell you I need to bring a copy of Treasure Island to school tomorrow? “Mom, did I tell you I need to bring a copy of Treasure Island to school tomorrow? And EVERY SINGLE TIME The Learned Owl has been there for me.

Learning 100

Learning Customer Service 2009 2008 100

The Small Business Blog

NOVEMBER 13, 2007

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Said on April 22nd, 2008 at 4:18 am Thanks for the tip, I’ll give this a go. [.] Home Luxury Said on July 11th, 2008 at 12:47 am Thank you.

2008 100

2008 2007 2009 2006 100

Make or Break Moments

FEBRUARY 15, 2010

The scope of the project creeped and creeped until he wanted four times what we’d originally talked about for the original price. A small business with a limited budget and big ideas. This was my fault. I didn’t set boundaries. I didn’t fully explain the value of the original project.

Customer Service 100

Customer Service 2009 2008 2005 100

The Small Business Blog

AUGUST 16, 2007

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? « Skype Down, WinWeb Slow – the price of mash-up. Said on January 4th, 2008 at 7:32 am [.] You want the whole tree."

2007 100

2007 2008 2009 2006 100

The Small Business Blog

SEPTEMBER 22, 2007

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Social Impact of Working From Home [.] Daniel Lowton Said on March 31st, 2008 at 8:14 am Stefan I found this article to be very interesting.

2007 100

2007 2008 2009 2006 100

The Small Business Blog

MAY 12, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Stefan Töpfer Said on May 14th, 2010 at 9:54 am Nick, Well if the don’t there will be a heavy price to pay. You want the whole tree."

2007 100

2007 2008 2010 2009 100