Remove 2007 Remove Customer Service Remove Interviewing Remove Survey
article thumbnail

Small Business World News Round-up – 2009/12/01

The Small Business Blog

« Dubai World – British Banks Building Castles In The Sand Interview with Steve Pritchard from hiremyparents.com » « Previous Entries This entry was posted on Tuesday, December 1st, 2009 at 8:00 am and is filed under SME News Round-up. — ST. Digg Furl Netscape Yahoo!

2009 100
article thumbnail

Small Business World News Round-up – 209/11/24

The Small Business Blog

This interview with one private lender tells what private lenders look for before investing and one way to find one. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it!

UPS 100
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Service Untitled» Blog Archive » Book Review: Exceeding Customer.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. With a constant emphasis on customer service, Kazanjian reveals the simple philosophy of Taylor’s approach to customer service. The book emphasizes that satisfying customers is not complicated.

article thumbnail

Service Untitled» Blog Archive » Jet Blue flies high with customer.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. On Valentine’s Day, 2007 an ice storm in the northeast set the venue for a customer service disaster when hundreds of passengers were held captive on the tarmac and thousands of travelers were stranded in airports.

article thumbnail

Service Untitled» Blog Archive » The Angriest Customers

Service Untitled

Service Untitled The blog about customer service and the customer service experience. I write about working with angry customers fairly regularly and have a category devoted to it , but it is still a challenge to work with angry customers. How do you work with that customer?

article thumbnail

Service Untitled» Blog Archive » Spirit Airlines' customer.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Their low prices lead the industry, but their policies toward the public most likely defies any basic rules of customer service no less customer satisfaction. Do toll-free numbers help customer service?

article thumbnail

Small Business News World Round-up – 2009/12/08

The Small Business Blog

.
 Small Firms are growing but still need support to sustain a full recovery : More than half of businesses have resisted the worst of the recession by innovating, creating new products and services, according to a new survey by the Federation of Small Businesses (FSB) and ICM. — ST. Digg Furl Netscape Yahoo!

2009 100