2006 Company Etiquette Promotion 
Service Untitled
AUGUST 12, 2010
Customers may leave because they don’t like your product, their friends have influenced them to move to another company, or the competition simply has you beat, but according to statistics, most customers leave because of a change in attitude or indifference by the business.
Service Untitled
OCTOBER 26, 2010
More than price, since companies vie for the best prices all the time, is to make truly lasting impressions in order to win customer loyalty. Companies may have larger, more inviting stores, but providing superior service is still what sets apart Zappos from ABC Shoes. Don’t make excuses when your company messes up.
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Service Untitled
JANUARY 29, 2010
My friend Tom lives in the South Florida area and provides the personal touch; his company is small and local which gives him intimate knowledge of the immediate marketplace. Two years later, that same homeowner where Tom apologized and rectified his mistakes called for Tom’s company to do a job for her.
Service Untitled
APRIL 22, 2010
Internal customer service provides our coworkers within our company information or services. For instance, in the real estate business someone from our marketing department asked me today to attend a woman’s business luncheon and represent our company for a charity fundraiser. Don ‘t withhold relevant information.
Service Untitled
SEPTEMBER 27, 2010
The team leader was able to help the representative with proven methods to cut call time by typing while listening, learning the call system better, and being able to employ more of the tools, answering questions quicker, and having a better knowledge of the company’s products.
Service Untitled
JULY 7, 2010
The company has been hiring representatives from the hospitality and sales industries finding their experience with customers to be a vital asset when dealing with customers who need empathy and the kind of understanding not taught in any training manuals. At a local. You can follow any responses to this entry through the RSS 2.0
Service Untitled
MARCH 10, 2010
Humor seems to always appeal to the masses, and the new Zappos commercial successfully calls attention to the company by creating the perfect juxtaposition of funny puppets speaking over the phone and cleverly incorporating a customer service message. All of the writings are entered into an unedited book and distributed to the staff.
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