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45 Professional Development Books to Level Up Your Career and Your Life

Success

It’s a system you can apply to your business, personal, fitness and/or relationship goals. To learn more, he interviewed high-profile achievers who had survived public defeat, including athletes, entertainers, politicians and executives. Great at Work: How Top Performers Do Less, Work Better and Achieve More By Morten T.

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Answering Your Phone: Is it You or Memorex?

Make or Break Moments

I recognize that larger companies probably feel that an automated system that often separates the calls according to type and then attempts to provide answers without ever hearing a human is cost saving, but what does it do to the customer relationship? How many times have you said to yourself – I just want a REAL person to talk to?

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