Customer Service Equipment Negotiating Reference 
Small Business CEO
JULY 6, 2011
One company outsourced its IT, negotiating excellent rates. Horrendous customer service created productivity issues. We discuss the management of the outsourcer that sets up and maintains your servers, network, help desk and other IT functions, referred to as a managed services provider (MSP).
Success
AUGUST 3, 2021
That’s why many business leaders are turning to the Enneagram, a personality tool with ancient roots, to learn more about their employees and how to best equip them for success. Twos are sometimes referred to as the office “mom” or “dad” because of their warm dispositions and tendency to know what’s going on in everyone’s personal lives.
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