Make or Break Moments

JANUARY 11, 2010

Will customers remember the 20% discount we gave them or the fact that we were open in the evenings? No, but it is all of those little details that add up when the customer thinks back on how the experience MADE THEM FEEL. How do you make your customers feel? ’ How true is that? ’ How true is that?

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Service Untitled

DECEMBER 6, 2013

Still stores can’t depend on that warm and toasty experience shoppers love as they purchase gifts for their families and friends. Stores need to give customers what they want and make the experience pleasant if they want to see these same people post holiday time. Make customer assistance convenient and quick for shoppers.

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Success

NOVEMBER 1, 2022

To achieve your goals, you must develop a customer care policy that’s understood and adhered to by every member of your team. Your customer service, sales and marketing teams, and even IT and contractors must understand your corporate retention program for maximum impact. Offer sales, discounts and gifts as surprise perks.

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Service Untitled

DECEMBER 15, 2010

No one is immune to lousy customer service, but I may be more critical because I write a daily blog about customer service and often my own experiences. You can send it by email or by regular mail, but the key to the writing follow-up is to be sure the name and address of your contact is clearly indicated.

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Service Untitled

DECEMBER 24, 2010

What is of real significance is the more satisfied a customer was with their online retail experience, the more likely they were to purchase online and recommend the site to friends and relatives. When customers have a good experience, they return and stay loyal. Merchandise. Quality of content. photo credit: hospi-table.

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Service Untitled

SEPTEMBER 17, 2012

So how do we build and maintain customer loyalty? We all know to keep accurate records of our clients’ purchases, their history, and their buying trends, but making improvements and constantly staying in touch can make a profound impression on any client. Even negative feedback can help to bring about customer loyalty.

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The Small Business Blog

JUNE 20, 2010

Try to learn a bit about the industry that your prospective business customer works in so you don’t look out of your depth. Offer deep discounts to show them that you are genuinely there to help them succeed. Make sure they know exactly how your products and services can help their business succeed.

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Service Untitled

OCTOBER 28, 2010

Service Untitled The blog about customer service and the customer service experience. Yesterday I purchased dog food from Petco ; hence a receipt offering me $2.00 Kampyle , a provider of feedback analytics claim they can figure out why a customer has abandoned their shopping cart. She started.

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Customer Service Office Depot Purchasing Etiquette 40

Service Untitled

JUNE 23, 2011

In Arizona, at the Oro Valley Public Library, customer appreciation cards are given to everyone when they make a purchase at one of the bookstores for more than $5. Each time they get a stamp, and when they get ten stamps, the card can be redeemed at any of the affiliated book stores for $5 off any purchase.

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Customer Service Purchasing Holidays Promotion 40

Service Untitled

DECEMBER 16, 2010

While successful businesses have always been about price, quality, and customer service, what can an organization do to guarantee that a particular customer will keep coming back? With so much competition out there and everyone trying to outdo each other, building customer loyalty is not an easy task.

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Customer Service Purchasing Holidays AT&T 40

Andrea Kalli

MAY 6, 2010

By AndreaKalli As soon as your first product or service is ready to hit the market, you have a very important task ahead of you. Twitter is a free service and you can link to your Twitter account from your blog or your business’ official website. Customer service is a time sensitive task.

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Service Untitled

MARCH 16, 2011

Most retail organizations use discounts to entice customers to buy their merchandise at the end of each season, but that doesn’t do much to guarantee a shopper will ever return to a store or even garner customer loyalty. Who wants to read about useless offers when they open up their email? photo credit: CLF.

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Service Untitled

JUNE 22, 2010

Service Untitled The blog about customer service and the customer service experience. Using a simple, quick customer survey can show us how our staff meets commitments, how flexible they are as well as their working knowledge, and surveys are easily adaptable to a company’s own needs.

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Customer Service Purchasing Etiquette 2010 40

Andrea Kalli

JUNE 18, 2010

In addition, take note of how frequently they ‘@’ and direct message their customers, how frequently they communicate with influential twitterers (5000+ followers) and whether they use their account for customer service or some kind of direct sales service. Want To Link To This Article? Andrea I know, I know.it

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Social Media Twitter Microsoft Outlook Customer Service 100

Andrea Kalli

JUNE 17, 2010

Right now they’re offering some super discounts, too. You should always perform due diligence before buying goods or services from anyone via the Internet or offline. Even though these are affiliate links, I use or have purchased nearly all of the products and services listed below. What could be more perfect?

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2010 Training Skills Social Media 100

Andrea Kalli

JUNE 17, 2010

Right now they’re offering some super discounts, too. You should always perform due diligence before buying goods or services from anyone via the Internet or offline. Even though these are affiliate links, I use or have purchased nearly all of the products and services listed below. What could be more perfect?

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2010 Training Skills Social Media 100

Service Untitled

JANUARY 28, 2011

Perhaps you may consider the following suggestions: Send your customers reminders by text, phone, or mail about store promotions , sales, new products, and special events. Have gift cards available for customers. Have a loyalty club where customers can earn points for rewards. Is it time for servicing of their product?

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Gifts Customer Service Promotion Purchasing 40

Small Business CEO

JULY 1, 2013

Your potential clients eagerly punch in those buying keywords to actively seek your business and make their next purchase. This can both resolve the issue in question and show potential customers that you’re level headed and you care about customer service. Ask customers who had great experiences to leave a quick review.

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Andrea Kalli

MAY 14, 2010

You should always perform due diligence before buying goods or services from anyone via the Internet or offline. Internet Marketing Promotion Services and Website SEO Services -- Topsy.com May 14th, 2010 at 2:51 pm [.] Want To Link To This Article? >> New Clients – START HERE Ready to get started?

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Training 2010 Social Media Microsoft Outlook 100

Andrea Kalli

MARCH 25, 2010

For a major corporation, the cost of reaching a new customer and doing something special is outweighed by the returns coming in from their already large customer base. Rather than reaching out to potential customers through social media, they favor a mass media approach — banner ads, pop-ups, and email lists.

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Social Media Microsoft Outlook 2010 Twitter 100

Success

SEPTEMBER 6, 2021

Any less and you attract too many needy customers. More, and they will expect white-glove customer service. Or a service? Email strangers to ask if you can set up a five-minute call. does it plug into email marketing platforms, marketing apps, or your customer relationship management (CRM) system?

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The Small Business Blog

OCTOBER 18, 2007

Even if you need the service or product from your supplier, check others all the time, insurance, telephone, utilities, etc. Ask to pay in 60 or 90 days, or get an early payment discount. Get better payment terms. Check your bank charges – you’ll be surprised. Sponsors Advertise Here? Digg Furl Netscape Yahoo!

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The Small Business Blog

NOVEMBER 17, 2009

Jason Holden Said on November 23rd, 2009 at 4:58 pm Nothing weird about the advice here, it is pretty standard, pay big suppliers as late as you can, if they want paying quicker negotiate an early payment discount, let them make it attractive to you to pay quick, ask for 5%, if they refuse well then ……. Sponsors Advertise Here?

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Men With Pens

JANUARY 10, 2010

It didn’t work at all as described and I emailed him to ask “did you actually use this or are you just selling it for the affiliate income?&# I guess it depends on the circumstances and size/importance of the purchase. Liking the author doesn’t factor into that first purchase anywhere. It isn’t.

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Men With Pens

MARCH 9, 2010

One friend refers you to someone who only has an email address, a generic address like annepottertherapist@mail.com. Would you search online for Anne Potter before writing her an email? People are seriously fed up with lousy customer service. They emailed me “You’ll have to buy from Amazon&#.

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Men With Pens

NOVEMBER 17, 2009

The reason I was willing to confess was because I realized I was putting a client relationship at risk – and because I cannot abide bad customer service, I also realized that I needed to address this issue. But I believe there’s a place for healthy skepticism, when reading some of these “living your dream&# stories.

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