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Building The Right Relationships

The Small Business Blog

Building relationships doesn’t start and finish with customer relationships; in fact great customer relationships are difficult to maintain if the other relationships within your business aren’t satisfactory.

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The Customer Is Always Right!

The Small Business Blog

by Stefan Töpfer on May 19, 2010 While we all hope to make our customers 100% happy all of the time, and this must of course be what we strive for, there will be occasions where a customer is less than happy with the service you have provided. You can follow any responses to this entry through the RSS 2.0

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Don't Underestimate The Importance Of Time Management

The Small Business Blog

There will, of course, be times when deadlines need to be met or work just has to be done that will make even the most well organized small business owner feel that they are not managing their time effectively. Remember, there are only 24 hours in a day, so let other people help you. Bear in mind that your time is money!

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Let Go A Little and Help Your Business

The Small Business Blog

I will of course keep trying to outsource as it isn’t possible for me to hire a lot of people and I still need help but how do you assure that the people that you hire cares about the project you give them ? Digg Furl Netscape Yahoo!

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What To Do If You Lose Your Job! | THE SMALL BUSINESS BLOG

The Small Business Blog

Of course you’ll need a skill in order to do this, and the knowledge to market yourself. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it! Digg Furl Netscape Yahoo!

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Entrepreneurship live and kicking! | THE SMALL BUSINESS BLOG

The Small Business Blog

Yesterday I had a very special experience in as much that I was kindly asked – thanks to Phyllis Mercer – to be a guest judge at the Year 2 BTEC National Business Course for their business plans. During the course of the day I listened to 16 business plans, I was supposed to be a bank manager (!)

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Why Your Small Business Needs A SWOT

The Small Business Blog

There are many SWOT analysis tools out there, I would, of course, recommend the one from WinWeb! « Top 5 Basic Advertising Tips Top 5 Tips for Learning More About Your Customers » « Previous Entries This entry was posted on Wednesday, March 17th, 2010 at 7:30 am and is filed under SME-Blog , do a SWOT plan.