Confidence Course Customer Service Negotiating 
LEADERASSISTANT.COM
APRIL 16, 2023
In this episode, Kathleen talks about working with virtual assistants, changing your mindset toward money, how to negotiate for higher pay, and tips on public speaking. LEADERSHIP QUOTE Speak your mind, even If your voice shakes.
Service Untitled
APRIL 10, 2013
The Customer Service Survival Kit was written by Richard S. Gallagher, a practicing psychotherapist and the author of many customer service books who has trained over 20,000 people on how to handle the most daunting situations with customers while improving their confidence and an organization’s customer relations.
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Service Untitled
OCTOBER 12, 2010
Service Untitled The blog about customer service and the customer service experience. The course traditionally goes on to warn agents about the possible negative impact on the company and business. Many agents politely listen, but consider the training course just a supplement to common sense.
Energage
SEPTEMBER 4, 2017
In April 2017, American Airlines announced it was proactively increasing the pay for pilots and flight attendants, two years ahead of contract negotiations. Executive teams think twice before taking actions that might shake investor confidence. Improved customer service, which translates to customer retention.
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