Remove Comparison Remove Customer Service Remove Promotion Remove Restaurants
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Getting what you pay for: How Amazon’s membership fee retains customer loyalty

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These are the people who spend twice as much as non-Prime members annually, and it’s all about convenience, selection, and price comparisons. Say it anyway you want, but the best part of any kind of loyalty program is the money a customer saves versus the cost of the rewards’ programs. And why does this happen?

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Give customers what they want

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travelers are generally disgruntled over the lack of integrity and the lack of customer service. For example, Southwest has always been a no-frills airline, yet they still do not charge baggage fees, and the company openly promotes that particular perk. Customer service has to be consistent.