Andrea Kalli

AUGUST 31, 2010

Many cell phone owners are not aware that both cell phones and portable computers have the capability to access the Internet from anywhere using wireless Bluetooth technology. Furthermore, they may already be paying for Bluetooth wireless access in their monthly cell phone plan.

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Phones Social Media Microsoft Outlook Verizon 100

Service Untitled

SEPTEMBER 15, 2009

Service Untitled The blog about customer service and the customer service experience. Some of the major examples included: Phone problems (long hold times, annoying hold music, getting disconnected, blind transfers, etc.) Employees that aren’t happy to see customers (rude, disaffected, unhappy, etc.)

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Customer Service Verizon Staples Phones 40

Service Untitled

FEBRUARY 19, 2010

Service Untitled The blog about customer service and the customer service experience. I can’t help but notice the Maybelline mascara commercials promising lashes so lush and long that I can hardly wait to drive over to CVS and pick up the latest product. Is it realistic? Delivering superior customer service is also a perception.

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Verizon Customer Service Phones Etiquette 40

The Marq

DECEMBER 10, 2009

TheMarq A Human Perspective on Business and Life Motorola Droid and CLIQ Technology Review I’m in the midst of changing my phone. I was considering one of the Android phones and the Motorola CLIQ has stood out given the tight integration with Google Apps and social networking sites such as Twitter and Facebook. DROID is HERE!

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Verizon Keyboards Phones Google 40

The Marq

DECEMBER 17, 2009

I wasn’t as concerned about whether the device worked without issues. Given that I didn’t want to incur the expense of switching providers, I decided to stay with T-Mobile. If you’re listening AT&T and Verizon, you may want to take note that you lost my business. I wanted an innovative device.

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Keyboards Verizon 2009 Expenses 40