Remove Analysis Remove Customer Service Remove Expenses Remove Phones
article thumbnail

When a customer service representative is limited to talk time

Service Untitled

Jennifer had not spent more than ten minutes on the phone with the bank customer service representative when the agent told Jennifer she would have to ask the remainder of her questions at another time. Not only does customer service suffer, but the stress and pressure on an agent has an effect on job performance.

article thumbnail

Let Go A Little and Help Your Business

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk The best way to work out the strengths and weaknesses within your business is to carry out a SWOT analysis (I talk more about the reasons for doing this here). OnlineOffice: Overview Get the Flash Player to see this player.

2007 100
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Grow Your Business With These Eight Processes Every Business Should Have

Stephanie LH Calahan

Have a reliable way to understand the expenses and assets that your business has.    In addition, a strong financial process will ensure that you have the ability to know if you are profitable and which services/products to continue or stop.  Market Analysis/Competition. Service or Product Line.

article thumbnail

Don't charge by the hour! | THE SMALL BUSINESS BLOG

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Much of law, accountancy, IT, private medicine etc involves large amount of analysis even before a solution can be even suggested. Then it is going to be more expensive, therefore, fixed pricing will be more ideal.

2008 100