Service Untitled

JUNE 18, 2012

It seems that even the TSA is under scrutiny as to their lack of customer service, and passengers who have encountered problems trying to navigate through the woes of 21st century airport security have a valid argument. Customer service, even at its most basic qualifier demands an individual be treated respectfully.

Customer Service 40

Customer Service Agencies AT&T Travel 40

The Small Business Blog

NOVEMBER 8, 2009

5 tips for Sourcing Employee Training for Small Businesses by Stefan Töpfer on Nov 09, 2009 The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. Contact local development agencies – some may offer training programs Hire local teachers or consultants to run short training schedules.

Training 100

Training 2007 2008 2009 100

Make or Break Moments

MAY 7, 2010

McLellan, who heads McLellan Marketing Group, a Des Moines, Iowa advertising agency, has been writing DrewsMarketingMinute.com for several years. Yours truly has a chapter in this book as well as in the Age of Conversation 2. This year’s proceeds will be donated to an international children’s charity of our authors’ choosing.

Social Media 100

Social Media Customer Service 2009 2008 100