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Assistant Certifications: free webinar replay & handout

Office Dynamics

We had an incredible webinar event with over 1,300 assistants registered to learn more about why, as an administrative professional, they should consider a career certification. She often lists all associations in the back of her publication and has a wide network across the globe of resources for administrative professionals. (JF).

IAAP 100
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Welcome to Canada, Mr. President.

Laughing all the Way to Work

What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. For example, addressing the Minister of (insert govt agency here) is it Honourable so and so or Mr. or Ms. Everyone up here calls him Obama and our Prime Minister is called Harper.

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Housecleaning in Word 2007: Customizing your Dictionary

Laughing all the Way to Work

You would be surprised how many misspelled words get in there by mistake; for example, instead of pressing Change you press Add to Dictionary when you are going through your SpellCheck. If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca

2007 100
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Taking the time to acknowledge someone and say thanks.

Laughing all the Way to Work

The art of saying thank you can sometimes get lost in our busyness, but here are some examples of times it would be nice to send a card from work: To thank presenters who speak at your workplace. It is an American based company and I am in Canada, but the cards I sent were all received within a week. What a neat idea for businesses too.

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Too much information.

Laughing all the Way to Work

For example, "Further to our conversation this morning, attached is a template letter that should meet your needs." For example, "Please send me the following information: - A photocopy of Ms. What do you want? Next, state the purpose of your e-mail. What are you e-mailing them about? Point being. 411 Look Up 411.ca

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Guest Blog: Networking Like a Pro

Laughing all the Way to Work

If you meet someone at an Administrative Assistant conference, for example, make sure to follow up with that contact within a week or two after the event. I choose to tell stories that I know others can relate to and maybe even learn from listening. Keep in touch. Give before you get. 23, 1 p.m. 411 Look Up 411.ca

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When you suspect a co-worker has a substance abuse problem.

Laughing all the Way to Work

my advice when you suspect a co-worker has a problem with drug or alcohol is to alert HR.but have some specific examples available. One item Ive noticed is mood swings. I guess from a personal perspective. Their supervisor should be noting if they are late often or have too many sick days. If I felt really compelled to talk to them.