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International Women’s Day 2020 – A Message From Julie Reed

Office Dynamics

In a recent interview, I was asked, “What motivates you to be an Administrative Professional Trainer and Coach”? I am an advocate for those who feel undervalued, those who are victims of their circumstances, the overwhelmed and stressed— basically, the disengaged and passionless. Sunday, March 8.

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How to Respond to Workplace Conflict

Office Dynamics

You don’t feel confident or happy when you are in conflict with co-workers or even a customer. Here are 14 strategies taken from my flagship administrative training program, The Star Achievement Series®. Either party is too stressed to attempt reconciliation. It doesn’t make you feel good, does it? Joan Burge.