Customers Rock!

JANUARY 24, 2012

One of the largest areas where companies can find significant returns on their social media investment is in customer service and the use of online branded communities. Other costs are not quite as obvious. The other side of the coin from revenue is cost savings. Photo credit: DNY59 ).

Social Media 207

Social Media Verizon Customer Service Twitter 207

Tips From T. Marie

JANUARY 20, 2015

I’m a stickler about customer service. I have experience serving and helping others, so when it comes time for me to be the customer I have high expectations. This morning I read Seth Godin’s latest blog post entitled, Please Go Away in which he talks about the way most big businesses deal with customer service.

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Customer Service Verizon Phones Expenses 100

Allwork

OCTOBER 7, 2024

“Enterprise customers are the ones who are driving this new growth,” Will said. “On It’s not just the dots that have grown exponentially, but the size of the dots, which equals customer service capacity, which means the revenue of the industry. They learned then how well it worked. Will Sandford [ 00:09:40 ]: Yep.

Verizon 264

Verizon AT&T Sprint Legal 264