Customer Service Industry Legal Retirement 
Admin Awards
FEBRUARY 2, 2023
When my mom retired just shy of her 80th birthday from the profession, she was given a scrapbook that was packed with pages of pictures, letters and writings about what she meant to her co-workers and organization. Colleen is the legendary Legal Secretary to the late Herb Kelleher, the Founder of Southwest Airlines.
Success
NOVEMBER 1, 2022
To achieve your goals, you must develop a customer care policy that’s understood and adhered to by every member of your team. Your customer service, sales and marketing teams, and even IT and contractors must understand your corporate retention program for maximum impact. It will draw new clients as well. It often ends there!
The Small Business Blog
MAY 8, 2006
Next, does the accountant have relevant experience in the industry you are in, or an allied industry, after all, it’s going to make life a lot easier if he actually knows a bit about the industry you’re in when offering advice. Do they know your industry? Meet the accountant – A face to face meeting can help.
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