Customer Service Holidays Suppliers Training 
The Small Business Blog
MAY 8, 2006
Firstly, you need to understand in the UK there is no requirement to have any formal training or qualifications before calling yourself an accountant. If there is only one accountant, what do you do when they take a holiday? Hopefully not! You should apply the same reasoning in selecting your accountant. Digg Furl Netscape Yahoo!
The Small Business Blog
NOVEMBER 10, 2007
If Apple wants to provide support on par with the quality of their products, I think they need to understand the difference between training their agents and actually educating their agents. colleague, Stefan Töpfer, at the Small Business Blog, has been having a tremendously hellish experience with Apple customer service.
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