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Colour Coding Works.

Laughing all the Way to Work

© Copyright Patricia Robb 2010 23 June, 2009 Colour Coding Works. I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion. Lets enjoy our day together.© 411 Look Up 411.ca

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Service Untitled» Blog Archive » Book Review: Exceeding Customer.

Service Untitled

Three questions pertaining to customer service became staples: How satisfied were you? Included in the training were steps to turn angry customers around. Cons: The book was copyrighted in 2007, and some of what was written seems out of date now. What could we have done to improve our service?