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Colour Coding Works.

Laughing all the Way to Work

© Copyright Patricia Robb 2010 23 June, 2009 Colour Coding Works. Can versus Could Capitalization of hyphenated words Capitalization of names Commas in a series Company name Complement vs compliment Confusing words: lunch/luncheon; company/accompany Contractions Currently vs presently Data: singular or plural?

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Service Untitled» Blog Archive » Book Review: Exceeding Customer.

Service Untitled

That teamwork eventually evolved into a company boasting 62,000 support personnel, 7,000 branches, and 800,000 vehicles. Regularly surveying customers, but keeping questions targeted to one specific area could evaluate the company’s progress. Three questions pertaining to customer service became staples: How satisfied were you?