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Answering Reader Mail: 7 Tips on Attire, Scheduling & Etiquette

Musings of a High-Level Executive Assistant

I sat at my kitchen table watching my phone blow up while people were emailing and IM’ing me all at the same time wanting to know why they couldn’t get on the call. Everything should be scheduled based on priority, always make the other parties feel they are important, and their requests are being heard, and attentive customer service is key.

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