Service Untitled» Blog Archive » Interview with Doria Camaraza.
Service Untitled
SEPTEMBER 22, 2010
Question: Tell me about how you engineer the different types of service for each different card level. How does your organization or American Express think about what a Centurion card member gets or a Platinum card member? To get back to your last question first, we want the CCPs to assess the card members mood.
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