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Getting People to Notice You: Cultivating High Self-Esteem Webinar Replay

Office Dynamics

Earn positive attention in the workplace and address the most common obstacle standing in the way for most assistants—lack of self-esteem. You can view the replay of our webinar, Getting People to Notice You: Cultivating High Self-Esteem. Why self-promotion is essential for your career—and yet so hard to do.

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7 Tips for Executive Assistants Who Want To Be More Assertive

Office Dynamics

Do you want to be more assertive? Learning how to tactfully voice your opinions and assert your needs as an executive assistant is important. Many assistants have crossed the line from assertive to aggressive. So what is the difference between assertive and aggressive? Benefits of Being Assertive. Reduces anxiety.

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Choosing When to Assert Yourself

Office Dynamics

Being assertive involves some risk because you aren’t guaranteed of the outcome. However, you will have a better chance of having your needs met with assertive action than by being passive or aggressive. List the pros – what are the good outcomes if you assert yourself or your needs? Increased self-esteem.

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Choosing When to Assert Yourself

Office Dynamics

Being assertive involves some risk because you aren’t guaranteed of the outcome. However, you will have a better chance of having your needs met with assertive action than by being passive or aggressive. List the pros – what are the good outcomes if you assert yourself or your needs? Increased self-esteem.

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How to Build Consensus in Place of Conflict

Office Dynamics

You don’t feel confident or happy when you are in conflict with co-workers or even a customer. 6 Maintain Each Other’s Self-Esteem. Use assertive communication techniques. In addition, the constant push for quality and improved customer service necessitates cooperation among employees. 9 Be Open and Honest, Don’t Hint.

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How to Respond to Workplace Conflict

Office Dynamics

You don’t feel confident or happy when you are in conflict with co-workers or even a customer. Here are 14 strategies taken from my flagship administrative training program, The Star Achievement Series®. Maintain Each Other’s Self-Esteem. Use assertive communication techniques. Be Open and Honest, Don’t Hint.