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The Power of One

Office Dynamics

I started administrative training in a few of the companies where I worked. I started Office Dynamics in 1990, when there was no one company specializing in in-depth training for administrative professionals. There were training companies like Skillpath and AMA but they offered tons of programs for all types of careers.

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How to Respond to Workplace Conflict

Office Dynamics

This stands in our way of being productive. Here are 14 strategies taken from my flagship administrative training program, The Star Achievement Series®. Use assertive communication techniques. Often, they are just being themselves. Just like you act like yourself. Sometimes what we think is the problem, really isn’t.