Administrative Professionals Customer Service Negotiating Skills 
All Things Admin
FEBRUARY 20, 2023
Updated February 20, 2023 If an administrative professional from the 1950s happened to be magically transported to today’s office, they’d be in for quite a shock! Gone are the days when filing, phone skills, and semi-legible shorthand were key requirements for an admin job. Don’t let the changing requirements scare you!
Office Dynamics
MAY 9, 2016
In addition, the constant push for quality and improved customer service necessitates cooperation among employees. You don’t feel confident or happy when you are in conflict with co-workers or even a customer. Having an “attitude of taking charge” is not necessarily the same as the “skill of taking charge.”
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