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How to improve customer service in the digital world

Service Untitled

Wachovia turned into Wells Fargo in March 2011. The conversion had been going on since 2008, and Wells Fargo promised to become more environmentally friendly and use less paper and forms. They also promised to have more in-house personnel to assist customers and to become more efficient. Train customer service agents better.

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Introducing the SUCCESS 125

Success

Her next mission is to develop affordable housing communities that incorporate wrap-around services that include access to personal growth and development resources and coaching for economic mobility. . She started in real estate in 2011 with no SOI, no experience and $6 to her name. Bethke started out as an individual realtor in 2011.

Mentoring 312