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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

In face-to-face situations, it’s best to wear professional attire and work on projecting good posture , a positive attitude , friendly eye contact, a firm handshake, a smile and a look of confidence. In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S. times the impact of spoken ones.

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Experts Weigh in on 17 Investments for a Rich Life

Success

Caroline Ceniza-Levine, a co-founder of career coaching firm SixFigureStart, has these tips: “Budget money to update your attire, briefcase, stationery and office supplies.”. “If Further, the amount of the gift ($20 or $5) had no impact on the receiver’s reported happiness.”. Photo by @Colour_Your_Life/Twenty20.

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