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JANUARY 15, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives How to diffuse an angry customer Cheryl January 15, 2010 Angry Customers , Customer Service , Etiquette 3 Comments A friend of mine purchased a pair of shoes from a popular discount shoe store in our local area. I’ve responded to your article here.

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Customer Service Etiquette Purchasing 2010 40

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SEPTEMBER 17, 2010

When the shopper finally did find an iPod he wanted to purchase, there were no more in stock, and he was told the next order was not expected for another four weeks. It’s amazing what you learn about doing things right when you experience a business doing it wrong! The unspoken is someone manning the live chat.

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Customer Service Clothes Etiquette 2010 40

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OCTOBER 11, 2010

Isadore Sharpe Terry died the following year, but not before he learned his dream had come true. Interested : You can purchase this book from Amazon.com for $19.77 Beginning this year, it will become an annual fund-raising event for the Terry Fox Cancer Research Fund and we will not stop until cancer has been beaten. in Kindle format.

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Customer Service Travel Training Etiquette 40

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JULY 15, 2010

Expressive : Spontaneous, good negotiator,and learns by doing. “As I was getting out my business card, I asked Jane if there was ‘anything else’ concerning her about purchasing the carpet. . - Analytical : Introverted, project driven, and makes decisions based on facts.

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Customer Service Interviewing Training Expenses 40