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The idea wasn’t to simply learn how to make IBM more attractive to minority talent. Not only did the PWD task force ensure compliance, they “established a worldwide accessibility project office” in 2002 to ensure all products and services were made accessible. The idea was also to explore ways to expand the company’s customer base.
Looking back, I have had 3 laptops, one Palm, and one backup hard drive all crash on me since 2002. However, when I went to finish what I was doing, I realized that only part of my keyboard was working. I give the guy my information only to learn that my special Black Tie protection had expired 2 months earlier! .
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