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Service Untitled» Blog Archive » Building customer relationships.

Service Untitled

Using the Ritz Carlton and FedEx as models of customer service, changes in American Express service strives to create deeper emotional connections with their customers. If the customer is a high value consumer, a customer care professional may send out a Home Depot gift card.

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Text Scams are on the Rise, Here’s How to Protect Yourself

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Postal Service or another major shipping company will ask the victim to pay a redelivery fee or to share personally identifiable information for verification purposes. If you paid a scammer, you can contact the bank, credit card company or gift card issuer you used to reverse the transaction.