Workplace Insight

APRIL 4, 2024

A new poll of 2,000 people suggests that while 90 percent of business leaders think their performance management process is a success, only 55 percent of employees agree with them. This disparity can detrimentally impact employee empowerment, productivity levels, and perceived support for skills development.

Skills 110

Skills 2024 Goals Management 110

C-Suite Assistants

OCTOBER 3, 2023

Are you considering adding an executive assistant to support a C-Suite executive for the first time? Have you been trying to hire an executive assistant and just haven’t found the right talent? Or, maybe you have hired for this role in the past and things didn’t work out as expected?

Agencies 96

Agencies Management Resume Networking 96

LEADERASSISTANT.COM

MARCH 28, 2024

The following guide was put together by my friends at Tyler Griffen and aims to provide business owners, entrepreneurs, assistants, and HR professionals with a detailed roadmap to hiring an executive assistant. What is the Role of an Executive Assistant?

Interviewing 52

Interviewing Cover Letter Skills Resume 52

Worxbee

FEBRUARY 14, 2022

What sort of executive assistant do you need (or want to be)? One of the FAQs in the executive assistant market is, what’s the difference between an executive assistant and a senior executive assistant? Are they just titles, or do essential responsibilities differ, as well?

Salary 124

Salary Project Management Skills Budget 124

Success

OCTOBER 5, 2021

That’s because great customer service can turn even a dissatisfied customer into one of your biggest brand advocates. Client relations might mean taking traditional service calls, but it also means automated customer relationship management. How do you build a company culture of customer service? By Jeff Toister.

Customer Service 246

Customer Service UPS Social Media 2021 246

Office Dynamics

JANUARY 24, 2019

This is where the administrative assistant and executive assistant can submit any question they have and their peers will answer the question based on their previous experience. So, executive assistants and administrative assistants from around the world, let’s help each other out!

Administrative Professionals 256

Administrative Professionals Management UPS 256

Office Dynamics

SEPTEMBER 5, 2018

I know many seasoned executive assistants who think they do not need to focus on or pay attention to their basic skills, what is also known as the fundamentals. They feel they have been managing calendars or planning meetings forever so why pay attention. Manager Support. Managing Office Technology.

Calendars 223

Calendars 2018 Negotiating Skills 223

Success

FEBRUARY 26, 2024

By championing these women and their achievements, we pave the way for future generations to thrive in an inclusive world where everyone, regardless of gender, can aspire to greatness. Meet Our Finalists Yasmine Arrington Founder, Executive Director, ScholarCHIPS, Inc. Congratulations to all of our finalists! Thank you to our nominees!

2024 262

2024 Mentoring 2023 International 262

Office Dynamics

AUGUST 6, 2019

An important component to self-management versus stress-management is to set healthy boundaries in the workplace. As administrative assistants and executive assistants, you can often feel like setting boundaries might get you fired or your leader will think you are not a team player.

Assertiveness 213

Assertiveness Monster Travel Email 213

Allwork

JULY 28, 2023

The adage “what gets measured, gets managed” emphasizes the need for thoughtfully chosen metrics that are directly linked to the organization’s success. These metrics should ideally be quantitative and objective, but if necessary, they can be qualitative and subjective to prevent bias. This response can be measured.

Policies 246

Policies International Salary Interviewing 246

Worxbee

DECEMBER 6, 2021

How well do you and your virtual executive assistant, or any other remote-based team members, communicate? It’s also one of the most common challenges with working remotely - how do you make sure that communication is strong and nothing falls through the cracks? Here’s our summary: #1. Video communication tools.

Project Management 122

Project Management Environment Email Etiquette 122

Office Dynamics

FEBRUARY 20, 2018

Your assistant is your greatest asset, or will be after you read this. In today’s fast-paced corporate world, many managers rely on the newest technology to help their company grow. Unfortunately many assistants (also known as administrative professionals) are not taken seriously. Have regular meetings. Be a mentor.

Administrative Professionals 189

Administrative Professionals Mentoring Confidence Goals 189

Worxbee

JANUARY 31, 2022

What questions should you ask an executive assistant before you hire them? If you’re ready to hire a new executive assistant, asking the right things is vital. This includes narrowing down the questions that will help you to find the right sort of executive assistant. Here are some typical questions: #1.

Learning 124

Learning Interviewing Management UPS 124

LEADERASSISTANT.COM

OCTOBER 22, 2023

In this episode of The Leader Assistant Podcast, Nicki talks about managing a team of assistants, creating a career development plan, cultivating a team culture, and finding happiness in your role. Prior to joining BCG, she worked for Morrison Knudsen Engineering and is a proud graduate of Executive Secretarial School.

Management 98

Management AT&T 2018 Training 98

Office Dynamics

DECEMBER 7, 2018

I am very fortunate in that I get to read fabulous letters from executives touting the behavior changes they see in their executive or administrative assistants after attending our Star Achievement Series® course. Recently I have read more than 40 executive letters. 100% accountable for his (the assistant) actions.

Assertiveness 180

Assertiveness 2018 Calendars Confidence 180

LEADERASSISTANT.COM

NOVEMBER 26, 2023

This episode features an excerpt from my audiobook, The Leader Assistant: Four Pillars of a Confident, Game-Changing Assistant. In this chapter, I cover tactics for managing your own email inbox, as well as your executive’s. If you’re not an audiobook fan, you can always grab the paperback or eBook.

Email 66

Email Management Confidence Policies 66

LEADERASSISTANT.COM

JULY 23, 2023

In this episode, Michelle talks about working in a public company, the changing role of an executive assistant in our remote world, and how to elevate the role. She has a proven track record of consistently exceeding expectations through strategic planning, systems administration and project execution.

Administrative Professionals 81

Administrative Professionals 2023 Finance Restaurants 81

C-Suite Assistants

MAY 15, 2023

So how do you determine the responsibilities and hire the right person for this critical Executive Assistant role for the CEO or C-Suite of a start-up? How Do You Begin When You Are Ready to Hire an EA for Your Start-Up? So if ambiguous situations are too stressful for your Executive Assistant, they may not last long.

UPS 72

UPS Stress Environment Learning 72

Worxbee

MAY 3, 2021

Do you need executive assistant help in your business? Perhaps you’re not sure whether you need an EA for an individual, or for supporting a team of executives. One EA can support a small group of executives, as long as goals and priorities are in alignment. And we can help here at Worxbee !

Calendars 75

Calendars Skills Networking Project Management 75

Success

APRIL 5, 2023

We realized how impossible it is for most jobs, even remote ones. So what started as panicky chaos led to a realization that parenting and work can coexist. What parents learned from remote work Here’s what I, and other parents, have learned from the changing work landscape, and how it impacts parenting.

Sprint 291

Sprint 2017 2022 Learning 291

Small Business Labs

MARCH 5, 2020

.  Almost all gig economy books focus on how to become a freelancer or some form of independent worker. But Gig Mindset is about how companies and workers can use freelancers and other gig workers to save time, access needed skills and increase productivity.    And it also inspired him to write this book.

Suppliers 161

Suppliers Forms Skills Management 161

Worxbee

FEBRUARY 7, 2023

How many times have you had to choose between completing a current project and taking on a new one? Or how do you know when it’s a good season to start a fresh endeavor? You know how far you will go for your clients, and in turn, they will know how far you will go for them. Email Address Subscribe Thank you!

Administrative Professionals 52

Administrative Professionals Stress Email Management 52

Eat Your Career

APRIL 22, 2019

As a proud, former executive assistant, I know how challenging your role can be. One of the most common frustrations I hear from admins goes something like this: “How am I supposed to be a true partner for my executives when they are so hesitant to release control?”. Wherever you can, assume.

Assertiveness 185

Assertiveness Confidence Training Email 185

Worxbee

NOVEMBER 22, 2021

If you’re at the point where you’re ready to hire a virtual executive assistant, your next task is to decide how you’re going to find one. Virtual executive assistant services are increasingly popular as an option for sourcing your next EA. These are our suggestions: How are virtual EA agencies different?

Agencies 93

Agencies Skills Budget Project Management 93

Worxbee

JANUARY 10, 2022

One of the primary roles of an executive assistant is to add value to the business. Executives look to their assistants as strategic business partners. They want you to understand the ins and outs of the business and channel the executive or CEO when necessary. What is business acumen and how do you develop it?

Networking 126

Networking Social Media Skills Learning 126

Worxbee

DECEMBER 12, 2021

When executives and their executive assistants form a tight partnership, magic can happen at work. It’s not just about managing schedules and arranging travel - it’s about forming a strategic relationship where the executive and EA are in it together and striving for success.

Forms 124

Forms Goals Environment Skills 124

C-Suite Assistants

MAY 15, 2023

So how do you determine the responsibilities and hire the right person for this critical Executive Assistant role for the CEO or C-Suite of a start-up? How Do You Begin When You Are Ready to Hire an EA for Your Start-Up? So if ambiguous situations are too stressful for your Executive Assistant, they may not last long.

UPS 52

UPS Stress Environment Learning 52

Allwork

FEBRUARY 26, 2024

Discover the Essential Role of Managers in Hybrid Work for Creating Supportive and Engaging Work Environments. So how do you define hybrid work versus remote work? And hybrid or hybrid remote is basically where you spend a few days at home and then a few days in the office, and even that can be broken down in a couple of categories.

AT&T 246

AT&T Collaborate Environment Dropbox 246

Melissa Peoples

SEPTEMBER 26, 2022

At some point, Executive Assistants might have considered writing "Tetris Master" as their profession in your LinkedIn profile. Let's face it: As an Executive Assistant, sometimes calendar management can feel like a nightmare. Calendar management can be tough. Oh yes, we have all been there!

Calendars 52

Calendars Agenda Meeting Minutes Goals 52

Office Dynamics

APRIL 18, 2017

As a career-minded assistant, it’s easy to get to a place where you wonder, “Where do I go from here?”. Advancing as an assistant can take many different forms. For some, it involves climbing to the next level, becoming a “senior” support staff member or an administrative manager. Take the Lead & Self-Manage.

Mentoring 198

Mentoring Promotion 2017 Skills 198

Office Dynamics

AUGUST 16, 2018

The conference exceeded all of my expectations. How better to share the conference experience than a conversation with the creator herself – The professional, personable, and mentor to many, Joan Burge! Q: You’ve been a unique blend of experience as an assistant and now executive and business owner (with so much in between!).

Mentoring 189

Mentoring Skills Learning IAAP 189

Office Dynamics

APRIL 30, 2018

I meet executives and have great discussions. When I’m facilitating a full-day workshop for assistant or executives about maximizing their assistant’s time, I experience several aha moments. How much value would you say your work adds to the organization? Be a ‘value added’ employee. Make money.

Administrative Professionals 167

Administrative Professionals Travel Salary Promotion 167

Office Dynamics

APRIL 6, 2017

Then one day I discovered that every admin is valued and the true value of the profession of the administrative assistant! He said, “Look through our records and see if you can figure it out.”. He said, “I think you can do it and handed me the programmer’s binder.”. I rose to his level of expectations. I said, “Mr.

Negotiating 203

Negotiating Confidence Administrative Professionals Temping 203

Worxbee

APRIL 26, 2021

There is no “magic bullet” when it comes to hiring a virtual executive assistant and helping your workflow to become more efficient. For a successful working relationship with a virtual executive assistant, you need to be prepared to commit to building that relationship. This can be related to that last point as well.

Goals 72

Goals Environment Management UPS 72

Office Dynamics

NOVEMBER 19, 2019

A meeting planner by MY definition is the go-to person within an organization – be it corporate, association or otherwise – charged with the responsibility of planning and executing a meeting or special event. Maintaining balance and keeping priorities straight can be quite challenging. But as it turns out, that’s exactly what I did.

Suppliers 226

Suppliers Meeting Planning Administrative Professionals Attire 226

My EA Career

APRIL 5, 2023

Clarifying expectations and clear communication are two of the essential building blocks of building a strong partnership between a manager and their Executive Assistant. It can be a stressful and overwhelming task for assistants. It can be a stressful and overwhelming task for assistants.

Management 52

Management Administrative Professionals Calendars Filing 52

Worxbee

JUNE 20, 2022

Many people can relate to workplace clashes and they can make or break your experience as an Executive Assistant. Rather than learning how to avoid them, it's important to learn the right tools to manage or mitigate them. Get Clear About What Matters Is there some haze around your executive’s goals?

Training 52

Training Agenda Goals Holidays 52