30 December 2007

E-mail Etiquette: A Poem by Lynn Crosbie

I received an e-mail from a colleague of mine
It was set in a background of yellow and lime
The font it was blue, almost impossible to see
And it was all in caps…was she yelling at me?

She had quite a few mistakes in that message as well
It got me to wondering if she could even spell
Covered with smiley’s and little pictures too
Not too professional, is the impression I drew

Most backgrounds are busy and take up lots of space
And not really appropriate for the workplace
Spell-check should be used – yes, you should take the time
And organize your e-mail regularly, so you don't get behind

If you’re angry write it down, but wait, don't mail
Relax and take some time; let your better judgment prevail
Save the smiley’s, jokes and pictures for use at home
And if you have bad news…best to use the phone

Simple rules to follow; common sense things to do
Just remember, your organization is being represented by you

Lynn Crosbie writes office etiquette poems in Ottawa, Canada. She has been an Administrative Assistant for over 25 years. You can contact her through this blogspot or by emailing me at pattyannrobb@rogers.com.

No comments: