2007

Cubicle Etiquette 101

Professional Assistant Blog

Do you find that your colleagues are hovering around you when you're on the phone? Do you feel that you are not being respected when you are doing something urgent and people just barge in on you? If you work in a cubicle, here are some

Small Business Checklist: Business Process Outsourcing | THE SMALL.

The Small Business Blog

Small Business Checklist: Business Process Outsourcing. by Stefan Töpfer on Oct 18, 2007. As many of you know by know I'm a sucker for bootstrapping for small business and start-up business, like SOHO-, SME, SMB-, Micro-, Lifestyle

2007 166
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Using a Bring-Forward System

Laughing all the Way to Work

The Bring-Forward System (or sometimes referred to as a BF system) might be an old term for the younger assistant, but the principle is similar to using your Tasks in Outlook: You need to have some sort of system to bring forward items that need to be handled at a future date. I have already spoken about using Tasks in Outlook, but on a recent job interview I was specifically asked if I knew how to use a bring-forward system so I thought I would write about it here.

2007 146

The Interrupting Co-Worker

On The Job

I recently received a letter from an employee (I’ll call her Barbara) who was fed up with a man (I’ll call him Jason) in her office who constantly interrupted her. The interrupter was nice, the person said, but she was going to strangle him one of these days. “He He just starts talking, really loudly, when I’m on the phone,” Barbara says. And, the other day he did the same thing when I was in the middle of a conversation with someone else.

2007 109

Team Swarming: are your team wasps or bees

BioTeams

Sometimes the Bee-team is the A-team : the importance of an automatic team swarm response to threats and opportunities. Photo: [link]. Swarming: Exceptionally agile group co-ordination whilst on the move. This week we discovered two wasp nests – one in the garden and one in the roof space.

2007 52

4 Ways to Cope with Difficult Colleagues

Professional Assistant Blog

Do you find yourself having to deal with a difficult person in your office? Do you feel that they are overbearing and don't know when to keep their opinions to themselves? Do they make inappropriate comments in a professional

2007 138

Co-Workers Annoying You?

Professional Assistant Blog

Are your co-workers annoying you at work by talking to loudly? Do you wish you could take a fog horn and toot it around, just so that they would quiet down? I also work in an environment where it gets a little too loud at times

2007 122

More Trending

Office Fridge Etiquette

Professional Assistant Blog

Do you bring your food to work? Do you keep it in the office fridge? Are you in a constant battle to get your food into a pint-sized fridge because others leave their food there for days on end? Here's an article I recently found on

2007 116

Work-Life Balance 2.0 and Small Business | THE SMALL BUSINESS BLOG

The Small Business Blog

Work-Life Balance 2.0 and Small Business. by Stefan Töpfer on Oct 02, 2007. In the past twenty years the term “work-life balance” has come to symbolize the problem many face with increasing work pressures and the neglect of family

2007 165

Small Business Checklist: Business Costing | THE SMALL BUSINESS BLOG

The Small Business Blog

Small Business Checklist: Business Costing. by Stefan Töpfer on Aug 15, 2007. Do you know what your overheads and variable costs are in your business – have every worried about that? If you have then you must keep up-dating your costing

2007 163

Small Business Maxim: Have a Passion. | THE SMALL BUSINESS BLOG

The Small Business Blog

Small Business Maxim: Have a Passion. by Stefan Töpfer on Nov 20, 2007. When you talk about business, small business or even micro business, eventually the talk always turn to making money. How to make it, how to make some more and how

2007 160

Small Business Bootstrapping Techniques | THE SMALL BUSINESS BLOG

The Small Business Blog

Small Business Bootstrapping Techniques. by Stefan Töpfer on Oct 01, 2007. I often refer to “bootstrapping“, when I talk about small business, you may very well be asking “What the hell is bootstrapping?” To put is simply

2007 160

Benefits, Not Features is what sells! | THE SMALL BUSINESS BLOG

The Small Business Blog

Benefits, Not Features is what sells! by Stefan Töpfer on Nov 20, 2007. Many worries in a small business are centered about sales and the need to earn money in order to pay for over-heads like rent, wages and so on

2007 158

Q & A: What do you mean by credit control? | THE SMALL BUSINESS BLOG

The Small Business Blog

Q & A: What do you mean by credit control? by Stefan Töpfer on Oct 14, 2007. I had the above question emailed to me over the week-end. I have written about this before here: Small Business Checklist: Getting Payed · Small Business

2007 158

Outsourcing Options For Small Business | THE SMALL BUSINESS BLOG

The Small Business Blog

Outsourcing Options For Small Business. by Stefan Töpfer on Aug 16, 2007. A couple of days ago I mentioned the excellent posting from Kathie ” Virtual Assistant or Virtual Worker” followed by my own post of yesterday “Grow your small

2007 158

Q & A: What protection does a limited liability company offer to.

The Small Business Blog

Q & A: What protection does a limited liability company offer to small business owners? by Stefan Töpfer on Oct 29, 2007. This question was emailed the other day, and I must say, in my mind this is only half the question – but first

2007 157

Q & A: What does “Fixed Costs” mean and why should they be as low.

The Small Business Blog

Q & A: What does “Fixed Costs” mean and why should they be as low as possible in a Small Business? by Stefan Töpfer on Oct 25, 2007. I'm answering three questions here, emailed to me during last week, so excuse the long headline

2007 156

Teamwork for Small Business Is Way To Success | THE SMALL BUSINESS.

The Small Business Blog

Teamwork for Small Business Is Way To Success. by Stefan Töpfer on Aug 22, 2007. If you have a group of people working with you – in your office or from home, employed or outsourced – does that mean you have a team

2007 156

7 Steps to Improve Your Filing System

Professional Assistant Blog

Are you having trouble with your filing system? Don't know how to organize yourself and things are starting to pile up? Here are 7 simple things you can do to improve your filing system: Try filing your documents into file folders

2007 109

What It's Like to be a Male Admin

Professional Assistant Blog

Being a male administrative assistant in a predominantly female profession is something everyone asks me about. It feels like I have broken new ground by entering this profession. I have been an admin for about five-and-a-half years and

2007 109

Q & A: What are successful cost-cutting solutions in small.

The Small Business Blog

Q & A: What are successful cost-cutting solutions in small business? by Stefan Töpfer on Oct 18, 2007. How long is a string? Let me give you some pointers here, but please remember you can always do more on the cost-cutting front in any

2007 155

Q & A: I'm a Sole-Trader, how can I do my Accounts DIY ( Do-It.

The Small Business Blog

If NO – you need to find a system that allows you to record all your transactions, without having to do the “Double-Entries”, you can leave that to an bookkeeper or an accountant, in other words outsource the tricky bit

2007 155

Small Business Failure – Reason: Funding | THE SMALL BUSINESS BLOG

The Small Business Blog

Small Business Failure – Reason: Funding. by Stefan Töpfer on Aug 30, 2007. Funding issues are really only a problem if you do not use “bootstrapping techniques” – so I'm not that comfortable talking about this issue, since I believe

2007 154

10 minute power meeting technique. | THE SMALL BUSINESS BLOG

The Small Business Blog

10 minute power meeting technique. by Stefan Töpfer on Oct 31, 2007. When you have internal meetings try to keep them short. I often see meeting in small organisations that linger on and on, often even about non – business issues

2007 153

New Small Business Startup Idea: Virtual Import/Export Assistant.

The Small Business Blog

New Small Business Startup Idea: Virtual Import/Export Assistant. by Stefan Töpfer on Nov 13, 2007. You may speak more languages and have market segment knowledge about a certain product or service. That is a great basis for a small

2007 153

Book Review: Duct Tape Marketing by John Jantsch | THE SMALL.

The Small Business Blog

Book Review: Duct Tape Marketing by John Jantsch. by Stefan Töpfer on Nov 02, 2007. You know when you read something and you think “ I knew that!” or “Why didn't I think of that before?” – but you never consciously thought about it

2007 153

Q & A: What Is A Sole Trader? | THE SMALL BUSINESS BLOG

The Small Business Blog

Q & A: What Is A Sole Trader? by Stefan Töpfer on Oct 18, 2007. A sole trader is totally responsible for the small business in every aspect. You take all the profits and benefits from the small business, at the same time you are totally

2007 153

Social Impact of Working From Home | THE SMALL BUSINESS BLOG

The Small Business Blog

So is all of this freedom actually liberating us? Does web work actually represent an evolution in the working conditions of the masses? Or are we fooling ourselves, blind to the reality that we can't have it two ways — you can't have

2007 153

Small Business Failure – Reason: Management Control | THE SMALL.

The Small Business Blog

Small Business Failure – Reason: Management Control. by Stefan Töpfer on Aug 28, 2007. The typical scenario is you work hard all week, have no live and at the end of it all little money to show for it. This is often a sure sign of loss

2007 153

Q & A: What is “Staff Turnover” and how large or small would it be.

The Small Business Blog

Q & A: What is “Staff Turnover” and how large or small would it be for Small Business? by Stefan Töpfer on Oct 26, 2007. Well, two things come to mind: Often the term “staff turnover” is used in connection with fluctuation in staff

2007 152

Cost Cutting for Small Business – Payment Terms | THE SMALL.

The Small Business Blog

Cost Cutting for Small Business – Payment Terms. by Stefan Töpfer on Aug 24, 2007. There are two ways to get better payment terms from your suppliers – make sure you know what the pricing is and negotiate the payment terms last

2007 152

Q&A: What are some social and economic issues small business face.

The Small Business Blog

I should remind you that when I talk about small business, I mean 1 to 5 people businesses, like SOHO-, SME, SMB-, Micro-, Lifestyle-, Home-, DIY-, Hobby-, Boomer- or Personal business, like professionals, contractors, freelancers

2007 152

Managing A Small Business In A Recession | THE SMALL BUSINESS BLOG

The Small Business Blog

Managing A Small Business In A Recession. by Stefan Töpfer on Oct 10, 2007. Here in the UK we had the “Pre Budget Report” yesterday. The government set out it's plans to get small business owners to pay more tax, they increased capital

2007 152

Small Business Failure – Reason: Fixed Cost | THE SMALL BUSINESS BLOG

The Small Business Blog

Small Business Failure – Reason: Fixed Cost. by Stefan Töpfer on Aug 23, 2007. I have decided to write a little mini series on why small business and personal businesses, like contractors, freelancer, self-employed, sole-trader and

2007 150

Q & A: What questions should I ask my accountant before I start my.

The Small Business Blog

Q & A: What questions should I ask my accountant before I start my business? by Stefan Töpfer on Nov 01, 2007. Choosing an accountant/CPA is probably one of the most important decisions to get right, because you are unlikely to have an

2007 149

Blogging Here and There

Professional Assistant Blog

As you may have noticed, I haven't been blogging on a daily basis for about 2 weeks now. I realized that blogging is great, but you have to try to have a life outside of the computer world as well. I will try to write posts when my time

2007 100

No E-mail Day?

Professional Assistant Blog

What would you say about having a “No e-mail day?” What would you do in place of it? Intel is the first company to implement this day for its employees. The UK office started this “No e-mail day” as a way to get its employees

2007 100