Office Dynamics

AUGUST 20, 2019

Some executive assistants have it. Some executive assistants don’t. What is it, you ask? That intangible, invaluable “wow” factor. Here’s the good news: It’s a learnable trait! Anyone can develop their own unique wow factor. It has nothing to do with your title or pay grade; it’s about who you are as a professional. The wow factor is a term we use in the World Class Assistant™ Certification and Professional Designation program to describe the powerful executive presence that the most successful

Administrative Professionals 222

Administrative Professionals Skills Training Stress 222

Practically Perfect PA

AUGUST 22, 2019

One of the most common challenges I hear from Assistants who want to push their career forward is that their Executive’s do not trust them enough to hand overexciting projects and tasks. This is generally because the Executive struggles to delegate and likes to be in control of all of their work, or they don’t […].

Management 188

Management 188

Eat Your Career

AUGUST 18, 2019

When I was growing up, there was never a question about whether or not I would go to college. The only question was, where ? I was very fortunate to come from a family with the financial means to make this my reality. However, not everyone has that same opportunity—and quite frankly, many don’t have the interest in college (or interest in taking on the debt required for it these days).

Self Esteem 182

Self Esteem 2001 Social Media Resume 182

Small Business Labs

AUGUST 20, 2019

Our article yesterday covered a study showing how work autonomy and control resulted in mental health benefits for the self-employed.  As a follow-up, the chart below (click to enlarge) is from the Freshbooks 2019 Self-Employment in America Report. It illustrates how those who are self-employed define control. It comes down to control over the when, where, what and how of their work.

2019 170

2019 Health UPS 170

Speaker: Chester Santos

Forgetfulness is costing you time, money, and a ton of missed opportunities. In the age of automation, it’s easy to underestimate the power of a well-trained human mind. But memory isn’t just a parlor trick, it's a strategic edge. Human memory is one of the most underrated business skills. Whether you’re managing people, leading sessions, or having high-stakes conversations, remembering names, details, and concepts can be transformative in building trust, absorbing knowledge, and driving perform

Skills

Office Dynamics

AUGUST 22, 2019

A meeting planner by MY definition is the go-to person and should be a key member of the design (or planning) team within an organization — be it corporate, association or otherwise — charged with the responsibility of planning and executing a meeting or special event. Planners utilize their project management. experience, planning skills and attention to detail to help create and deliver events that meet or exceed expectations.

Meeting Planning 214

Meeting Planning Negotiating Project Management Expenses 214

Practically Perfect PA

AUGUST 19, 2019

The trait that I admire most in exceptional leaders (think Oprah Winfrey and Brene Brown) is the time they dedicate to learning new things. I love that they read, take on new ideas and concepts and never stop growing. This is something that I always try to find time for, and I think it is […].

Learning 165

Learning Skills Management 165

Small Business Labs

AUGUST 19, 2019

A recent academic study found that self-employed gig workers in the UK score higher across a range of psychological well-being measures than workers in the mainstream economy. The study - The Effects of Self and Temporary Employment on Mental Health: The Role of the Gig Economy in the UK - found that gig workers are about 33 percent more likely to self-report positive traits in terms of mental health than those in traditional jobs.

Health 170

Health 2013 Confidence Stress 170

Small Business CEO

AUGUST 20, 2019

If you own a small business, then you know how important communication is – yet how overwhelming it can seem at times. That said, you need tools that can help you in streamlining your business communication. Without further adieu , in this article, we’ll outline ten communication tools that can help you in handling inquiries from customers and even how your team works together. 1.

Social Media 61

Social Media Twitter Facebook Management 61

Practically Perfect PA

AUGUST 20, 2019

I was recently reading through the comments on one of the fantastic online networks for EAs when I saw an Assistant had posted a question asking if it was okay to take time off following a knee operation, even though her boss had assumed she would be back in the office the next day! As […].

Networking 128

Networking Management 128

Productivityist

AUGUST 21, 2019

Jeffrey Gitomer joins me on this episode of the program. Jeffrey is the author of 15 best-selling books. He’s a creative, on-the-edge, writer and speaker whose expertise on sales, customer loyalty, and personal development is world renowned. Known for presentations, seminars, and keynote addresses that are funny, insightful, in your face, real world, off the wall, and on the money.

Learning 55

Learning 2019 AT&T 2020 55

Speaker: Frank Taliano

Documents are the backbone of enterprise operations, but they are also a common source of inefficiency. From buried insights to manual handoffs, document-based workflows can quietly stall decision-making and drain resources. For large, complex organizations, legacy systems and siloed processes create friction that AI is uniquely positioned to resolve.

2025

TED Talks

AUGUST 22, 2019

In a forward-looking talk, author Bina Venkataraman answers a pivotal question of our time: How can we secure our future and do right by future generations? She parses the mistakes we make when imagining the future of our lives, businesses and communities, revealing how we can reclaim our innate foresight. What emerges is a surprising case for hope -- and a path to becoming the "good ancestors" we long to be.

40

40

Small Business CEO

AUGUST 21, 2019

Did you know freelancers contributed around $1.4 trillion to the US economy in 2017? And this number continues to grow each year. With the increase in popularity of remote work, freelancing is becoming a popular part-time or full-time career option for many people. The thing is, with an increase in demand and supply comes an increase in cut-throat competition for independent workers.

2017 54

2017 54

Practically Perfect PA

AUGUST 21, 2019

How many times have you booked a work trip for you or your colleague, only for them to end up needing to change the date or time, or even cancel altogether? Of course, business trips get amended for endless reasons which are out of your control. When you book travel, currently you have two options: […].

Travel 107

Travel UPS Skills Management 107

Productivityist

AUGUST 21, 2019

Jeffrey Gitomer joins me on this episode of the program. Jeffrey is the author of 15 best-selling books. He’s a creative, on-the-edge, writer and speaker whose expertise on sales, customer loyalty, and personal development is world renowned. Known for presentations, seminars, and keynote addresses that are funny, insightful, in your face, real world, off the wall, and on the money.

Learning 45

Learning 2019 AT&T 2020 45

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

Payroll

TED Talks

AUGUST 19, 2019

What is it about unfairness? Whether it's not being invited to a friend's wedding or getting penalized for bad luck or an honest mistake, unfairness often makes us so upset that we can't think straight. And it's not just a personal issue -- it's also bad for business, says Marco Alverà. He explains how his company works to create a culture of fairness -- and how tapping into our innate sense of what's right and wrong makes for happier employees and better results.

40

40

Small Business CEO

AUGUST 23, 2019

The question of how to get more traffic is quite familiar to all online content creators. This is because the growth and sustainability of their brand and business depend on how much following they get. Even though not all your followers will end up being your customers, a big following comes with advantages. First of all, out of the many prospects, you will not lack a good number that will be converted into real customers.

UPS 51

UPS 51

Small Business CEO

AUGUST 23, 2019

As entrepreneurs, we all strive to build businesses that create value in the ecosystem, make money and help stakeholders establish a profitable venture. That does not always happen. Businesses fail due to various reasons and in the worst cases can also shut down. How do you prepare yourself for such an eventuality? Here are a few things to look into.

Equipment 50

Equipment 50

Small Business CEO

AUGUST 18, 2019

It’s very possible that your business is the center of your life. You have put your heart and soul into it, and you have put lots of money, time, and energy into it as well. Through an unfortunate set of circumstances, though, your business has been accused of criminal activity. You know that this activity never happened, but you still have to deal with the accusations in a court of law.

Legal 48

Legal 48

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

Join this brand new webinar with Tim Buteyn to learn how you can master the art of remote onboarding! By the end of this session, you'll understand how to: Craft a Tailored Onboarding Checklist 📝 Develop a comprehensive, customized checklist that ensures every new hire has a smooth transition into your company, no matter where they are in the world.

Equipment

Small Business CEO

AUGUST 17, 2019

Bad credit can be a serious problem for your future. When you’re looking to take out a loan or begin your own company, having the right score can make all the difference. Those who have low scores are often viewed as a risk by lenders and are denied the chance at finding fair financing options. While you might not be able to change your score in an immediate way, there are several steps you can take to make a positive impact on your score.

Finance 47

Finance 47

Small Business CEO

AUGUST 21, 2019

Breaking into the restaurant industry is notoriously difficult. The dire statistic everybody knows is that one of every two new restaurants close after only being open for a year or two. Of those that survive past this point, their financial situation is often still precarious. In the last few years, many restaurants across North America have taken advantage of new software that has empowered them with various tools which give their budget a boost.

Restaurants 47

Restaurants Budget UPS Management 47

Small Business CEO

AUGUST 17, 2019

There is little doubt that a website is essential to the success of any business. Fortunately, it is relatively easy to create one. But, creating a website is not enough, you need the right features on your page and enough advertising to encourage people to visit. Of course, having great content will help to keep them on your page and get them purchasing your products/services.

Purchasing 45

Purchasing Environment 45

TED Talks

AUGUST 23, 2019

Growing up in England, Pico Iyer was taught that the point of a game was to win. Now, some 50 years later, he's realized that competition can be "more like an act of love." In this charming, subtly profound talk, he explores what regular games of ping-pong in his neighborhood in Japan revealed about the riddle of winning -- and shows why not knowing who's won can feel like the ultimate victory.** Want to help shape TED’s shows going forward?

UPS 40

UPS 40

Speaker: Chandra McCormack, CPA, MBA, NACD.DC

Technical degrees might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Inspired by stories from her father coupled with her own career journey, seasoned executive Chandra McCormack breaks down how to lead with impact, connect with purpose, and cultivate a workplace cult

Skills

Small Business CEO

AUGUST 18, 2019

As you already know, life can bring many unexpected events. You never know when something odd or unbelievable is going to happen. Using your smartphone to capture evidence can help but this can be tough when you’re driving an automobile. Instead, you should think about buying a dash cam. photo credit: Wikimedia Commons. The dash cam benefits are immense, especially for your business fleet.

Management 44

Management 44

Small Business CEO

AUGUST 20, 2019

A key factor steering the economic growth of any country is a knowledge-driven workforce and the significance of the teaching profession towards the same cannot be underrated. Teachers play a vital role in building a strong human capital base and shaping the future of a country. However, while there is the need to recruit and retain quality teachers, there is a growing concern across the globe with regard to the attrition rate.

Environment 42

Environment 42

Small Business CEO

AUGUST 19, 2019

First impressions last longest. This saying also applies in business and that is why there is always a lot of stress attached to business launches. Corporate events are usually the most tedious as you cannot just play simple fun events. Do not fret yet. We would walk you through seven tips for organizing the perfect business launch. 1. Get your plan on paper.

Stress 42

Stress Goals Environment 42

Small Business CEO

AUGUST 17, 2019

As a small business owner, you will often rely on the services of outsiders to handle certain aspects of the business. This is a smart way to complete important business tasks, reduce stress and free up time to focus on the business. You expect this work to be carried out expertly but sometimes you might find some kind of issues or mistakes which can be costly and frustrating.

Filing 41

Filing Stress UPS Legal 41

Speaker: Yohan Lobo and Dennis Street

In the accounting world, staying ahead means embracing the tools that allow you to work smarter, not harder. Outdated processes and disconnected systems can hold your organization back, but the right technologies can help you streamline operations, boost productivity, and improve client delivery. Dive into the strategies and innovations transforming accounting practices.

2025

TED Talks

AUGUST 21, 2019

For the past 20 years, photographer and TED Fellow Jon Lowenstein has documented the migrant journey from Latin America to the United States, one of the largest transnational migrations in world history. Sharing photos from his decade-long project "Shadow Lives USA," Lowenstein takes us into the inner worlds of the families escaping poverty and violence in Central America -- and pieces together the complex reasons people leave their homes in search of a better life.** Want to help shape TED’s sh

40

40

Productivityist

AUGUST 21, 2019

Jeffrey Gitomer joins me on this episode of the program. Jeffrey is the author of 15 best-selling books. He’s a creative, on-the-edge, writer and speaker whose expertise on sales, customer loyalty, and personal development is world renowned. Known for presentations, seminars, and keynote addresses that are funny, insightful, in your face, real world, off the wall, and on the money.

Learning 40

Learning 2019 AT&T 2020 40

Small Business CEO

AUGUST 20, 2019

This issue is one of those debates that nearly feels talked to death. The amount of spilled digital ink on the subject could fill out about a hundred blogs, and there would still be some opinions left over. For some, the rift between cold calling and social selling proponents is generational in nature, with cold calling representing the old, intrusive and no-longer effective form of selling, while social selling is the new and improved way of connecting with prospects.

Forms 69

Forms Environment 69