Effective Ways to Reduce Customer Churn
Small Business CEO
NOVEMBER 2, 2021
Every day, companies lose customers. The average business loses about 20% of its customer base each year. However, there are effective ways to reduce customer churn and retain as many valuable customers as possible. Here’s a look at the benefits of managing churn. Increase Customer Lifetime Value (CLV). A company’s CLV is the amount of money a business expects to earn from each customer throughout their relationship together.
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