What Makes Good Customer Service?
Success
AUGUST 12, 2021
Good customer service is vital to success. Research from Qualtrics XM Institute indicates that 76% of customers will trust a company with strong customer service. Compare that with only 40% of customers trusting a company with poor service. Entrepreneurs and business leaders naturally respond with attempts to improve performance. Yet these initiatives are often top-down and heavy-handed.
Let's personalize your content