Thu.Aug 12, 2021

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What Makes Good Customer Service?

Success

Good customer service is vital to success. Research from Qualtrics XM Institute indicates that 76% of customers will trust a company with strong customer service. Compare that with only 40% of customers trusting a company with poor service. Entrepreneurs and business leaders naturally respond with attempts to improve performance. Yet these initiatives are often top-down and heavy-handed.

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A Client’s Take on How to Best Approach Your Prospective Clients

Virtual Moxie

I was reading some reaaaaaaaaaaaaaaaally old posts and articles I’d written; many of them more than a decade old. I was surprised by how evergreen many of them are, and especially this one, so although it’s more than a decade old, I wanted to share it. I’ll share it as originally written, and share new thoughts at the end. February 9, 2010.

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How to Teach Your Kids About Money

Success

Teaching your children about money gives them a lifelong legacy. “The more control we have over our money, the less control it will have over you,” says financial expert Sharon Lechter, co-author of Rich Dad Poor Dad and veteran entrepreneur. Lechter says it’s important to teach your kids financial literacy because they see you spend money, but they don’t know how to create it, keep it or invest it.

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The EU is giving citizens the “right to repair” electronics — here’s what that could mean for the world

Ideas.Ted

Roman Hottgenroth is surrounded by lamps, dishwashers and vacuum cleaners. Computers, smartphones and TV receivers are piled high on tin shelves behind him. A group of washing machines rattles loudly in test mode, only somewhat drowned out by the bass thumping from a hi-fi system an employee is checking. None of these products work properly, and that’s the point. .

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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Social Media Marketing: Tips On How To Grow Instagram Audience

Small Business CEO

Gaining more followers and expanding the influence are some of the primary concerns for businesses and nonprofits on Instagram. And as the mechanisms of ranking are changing, entrepreneurs have to come up with fresh ideas for increasing their fanbases. In this article, we shall discover the most effective tips for growing an Instagram audience and strengthen your position on this platform.

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The planet clearly needs help. So what can you do? Demand change

Ideas.Ted

If the true urgency of climate change was not clear to Americans before, it should be clear by now. The mind-bending heat , drought , fire and floods sweeping the US are both nightmares and wake-up calls to the reality fossil fuels created. For over 40 years, our most powerful people and institutions collectively ignored climate scientists, and now the deadly consequences have arrived at all our doorsteps.