Sun.Dec 05, 2021

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Ep 144: Nancy Imbs on Emotional Intelligence, Giving Feedback, and Managing Difficult Conversations

Go Burrows

Nancy Imbs is a leadership and professional development consultant with a passion for helping you become more confident and successful in business and beyond. In this episode, Nancy talks about emotional intelligence, giving helpful feedback, and managing difficult conversations. Enjoy the show! THIS EPISODE’S FEATURED SPONSOR. Stressed about holiday gifting?

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How Businesses Can Make Their Customers More Autonomous

Small Business CEO

Having an attentive customer support team is a key part of running a stable business. There will always be issues that prompt your customers to seek assistance, whether they’re eager to resolve problems with your service, looking to complain, or simply seeking guidance — and it’s vital that you do everything you can to be there for them. Image credit: Pixabay.