Office Dynamics
MARCH 10, 2022
News Flash! Soft skills are now being referred to as power skills. In recent articles and blogs from reputable sources in the training and the administrative industries, soft skills are being touted as power skills. That makes a lot of sense because when all things are equal with assistants—such as technical aptitude and years of … Power Skills for Administrative Assistants?
Success
MARCH 10, 2022
Death is a tricky topic that becomes infinitely trickier when you add the digital nature of modern living. It’s been estimated that Facebook alone could have 4.9 billion dead users by 2100. Actually, by as early as 2070, the dead could outnumber the living on Facebook, according to the same research. “[Facebook] will not let loved ones log into someone’s account even after their death,” says Jordan Frith, Pearce professor of professional communication at Clemson University, South Carolina.
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Small Business CEO
MARCH 10, 2022
Building an online presence through a professional website allows organizations to market their products and services. In turn, prospective clients will easily know what they offer and read about their company milestones. This way, business owners can focus more on improving their product features and customer service. An informative website adds credibility to your organization and strengthens your brand image.
Success
MARCH 10, 2022
Your 20s are a great time to have fun, explore and find your footing for adulthood. The problem is, you might be developing bad money habits along the way. It’s really hard not to—making lunches for work is a hassle; you’re used to paying the lowest price even if it’s not the best deal; and maybe you haven’t renegotiated your car insurance since, well, ever.
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!
Small Business CEO
MARCH 10, 2022
Divorce is an emotional, dramatic, and difficult process. Even if you specialise in this area of the law, it can be tough to offer your clients help and support when they need it most. That’s why we created a new blog post with five strategies for helping your divorcing clients. The emotions and drama surrounding the end of a marriage are difficult for even the most seasoned attorney to handle.
Administrative Professionals Pulse brings together the best content for administrative professionals from the widest variety of industry thought leaders.
IAAP
MARCH 10, 2022
I found this hidden gem in Microsoft Outlook on the web recently.
Success
MARCH 10, 2022
No matter how good you are, you’ll occasionally make mistakes. And you’ll lose customers—often the customers you worked hardest to acquire —because of mistakes. It’s inevitable. How you behave immediately after a misstep will determine whether the client is gone forever or whether you can win him or her back. Face the music. Hiding is one of the two worst things you can do when you’ve made a mistake that causes a customer to leave.
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