Remove Confidence Remove Customer Service Remove Email Remove Policies
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Ep 247: Email Management for Executive Assistants

LEADERASSISTANT.COM

This episode features an excerpt from my audiobook, The Leader Assistant: Four Pillars of a Confident, Game-Changing Assistant. In this chapter, I cover tactics for managing your own email inbox, as well as your executive’s. LEADERSHIP QUOTE Email is the gateway drug of work; Slack is the crack. Have no fear, friend.

Email 66
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‘WOW’ customer service has to be reliable and consistent

Service Untitled

With the convenience of online browsing, the possibilities are endless, but how will our online retailers handle customer service? The customer service representative was exceptional and spent the time trying to figure out what replacement cushions would have the best result. And so the shopping begins.

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Empowering your employees to deliver excellent customer service

Service Untitled

Let us assume we have a great product, and we have intelligent, competent customer service representatives who want to do a great job exceeding their customer expectations. Most companies begin training customer service representatives with a training manual. Explain policy rationale so everyone understands.

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10 Things To Keep In Mind While Training Recruiters For Your Search Agency

Recruit CRM

According to ClearCompany , training strategies have become so important that 68% of employees believe that training and development is the company's most crucial policy. Recruiters need to know where to find them before engaging in any cold-calling, emailing, or other interactions with potential candidates.

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10 Things to Keep in Mind While Training Recruiters for Your Search Agency

Recruit CRM

According to ClearCompany , training strategies have become so important that 68% of employees believe that training and development is the company's most crucial policy. Recruiters need to know where to find them before engaging in any cold-calling, emailing, or other interactions with potential candidates.

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Improving the online holiday shopping experience

Service Untitled

If a company can’t figure out the difference between “affect&# and “effect&# or “wrote&# and “written,&# it doesn’t inspire my confidence. I want the contact information of a shopping site to be in plain view, and I look for their phone numbers and email contacts. photo credit: SoWa Sundays.

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How to deal with angry online customers

Service Untitled

Keep in mind, for online issues, there’s no compassionate sales manager to speak with an angry customer to calm them down, nor is there an immediate way for a customer to find a resolution – that is unless you, as an online business, takes the responsibility of dealing with angry customers as a number one priority.