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Happy Administrative Professionals Week! An Admirable Profession

Office Dynamics

Of course this profession is near and dear to my heart since I worked in the administrative profession for 20 years and Office Dynamics has been dedicated to administrative training and development for 25 years. One thing I wanted to talk about today is the many skills you develop when you work in the administrative profession.

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How to Respond to Workplace Conflict

Office Dynamics

Here are 14 strategies taken from my flagship administrative training program, The Star Achievement Series®. Use assertive communication techniques. Either party is too stressed to attempt reconciliation. It may be uncomfortable enough that you dread going to work. Sometimes what we think is the problem, really isn’t.