Evaluating the Long-Term Impact of the Pandemic on Business Communications Technologies
We surveyed 1,000+ IT professionals about the evolution of communications preferences as the largest work-from-home experiment ever continues
Introduction
Since 2019, Spiceworks Ziff Davis has tracked the evolving business usage of workplace communications technologies. Even before the shift to remote work during the pandemic, we observed growing adoption of video conferencing solutions and collaboration tools.
With the spread of COVID-19 pandemic in early 2020, these solutions became must-haves for businesses shifting to a remote work environment. Companies already using modern communications solutions (and portable computing devices as well) were able to make the transition relatively smoothly. Less prepared businesses scrambled to roll out tools such as Slack and Zoom.
Now that most businesses regularly use video conferencing and collaboration tools, what’s next in the evolution of workplace communications in 2022… and beyond? We recently surveyed 1,000+ IT decision makers in businesses across North America and Europe to find out.